Disclaimer

2. No Warranty on Service Quality

360 Service Hub does not warrant, endorse, guarantee, or assume responsibility for any service advertised or offered by Businesses through the Platform. This includes but is not limited to:

• The quality, safety, or legality of services provided by Businesses
• The accuracy of service descriptions, pricing, availability, or business information
• The qualifications, certifications, licenses, or competence of service providers
• The fitness of any service for a particular purpose
• The outcome or result of any service booked through the Platform
• The conduct, behavior, or reliability of any Business or its employees

Ratings and reviews displayed on the Platform are submitted by users and reflect their personal experiences. 360 Service Hub does not verify the accuracy of reviews and does not endorse the opinions expressed therein.

3. User Responsibility

Customers are responsible for:

• Verifying service providers - conducting their own due diligence on Businesses before booking services, including verifying qualifications, licenses, insurance, and suitability for their specific needs
• Reviewing terms- reading and understanding the Business's cancellation policy, refund policy, and any service-specific terms before confirming a booking
• Accurate information - providing accurate personal information, including contact details and any relevant health or safety information that may affect service delivery
• Communication - communicating specific requirements, allergies, medical conditions, or other relevant information directly to the Business
• Compliance - complying with all applicable laws and regulations when using the Platform

4. Professional Services Disclaimer

Services available through the Platform may include, but are not limited to, wellness, fitness, beauty, grooming, tutoring, home maintenance, and other local services.

Nothing on this Platform constitutes or is intended to constitute:

• Medical advice - Services related to wellness, fitness, massage, yoga, or similar activities are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of a service booked through the Platform.
• Legal advice - Any service descriptions or information on the Platform do not constitute legal advice. Consult a qualified legal professional for legal matters.
• Financial advice - Information about pricing, payments, or business financial details on the Platform does not constitute financial, tax, or investment advice. Consult a qualified financial advisor for financial matters.

Customers assume all risks associated with the services they book through the Platform, including but not limited to risks of physical injury, allergic reactions, property damage, or dissatisfaction with service outcomes.

5. Limitation of Liability

To the maximum extent permitted by applicable law, including the Information Technology Act, 2000 and the Consumer Protection Act, 2019:

(a) 360 Service Hub, its directors, officers, employees, agents, affiliates, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, business opportunities, or other intangible losses, arising out of or in connection with:

• Your use of or inability to use the Platform
• Any service provided by a Business booked through the Platform
• Any conduct or content of any Business or third party on the Platform
• Unauthorized access to or alteration of your data or transmissions
• Any interruption, suspension, or termination of the Platform
• Any bugs, viruses, or other harmful components transmitted through the Platform
• Any errors or omissions in any content or information on the Platform

(b) In no event shall 360 Service Hub's total aggregate liability for all claims arising out of or related to the Platform exceed the amount paid by you to 360 Service Hub (excluding amounts paid to Businesses) in the twelve (12) months preceding the event giving rise to the claim.

(c) The limitations of liability set forth above shall apply whether the alleged liability is based on contract, tort (including negligence), strict liability, or any other legal theory, even if 360 Service Hub has been advised of the possibility of such damages.

(d) Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, 360 Service Hub's liability shall be limited to the fullest extent permitted by applicable law.

6. Third-Party Links and Services

The Platform may contain links to third-party websites, applications, or services that are not owned or controlled by 360 Service Hub. These include but are not limited to payment processing services, maps and navigation services, social media platforms, and business websites linked from their profiles.

360 Service Hub has no control over, and assumes no responsibility for, the content, privacy policies, practices, availability, or security of any third-party websites or services. Accessing third-party links is at your own risk, and you should review the terms and privacy policies of any third-party services you interact with.

The inclusion of any third-party link on the Platform does not imply endorsement, affiliation, or sponsorship by 360 Service Hub.

7. Accuracy of Information

While 360 Service Hub strives to ensure that information on the Platform is accurate and up to date, we make no representations or warranties regarding the completeness, accuracy, reliability, suitability, or availability of business profiles, service descriptions, pricing, availability, user reviews, ratings, promotional offers, or operating hours.

Information on the Platform is provided by Businesses and users and may change without notice. 360 Service Hub is not responsible for any errors, omissions, or inaccuracies in such information.

Pricing information displayed on the Platform is provided by Businesses. While 360 Service Hub calculates and validates transaction amounts server-side to prevent tampering, the underlying pricing is set by the Business. 360 Service Hub does not guarantee that prices are competitive, fair, or consistent with prices offered by the Business outside the Platform.

8. Force Majeure

360 Service Hub shall not be liable for any failure or delay in performing its obligations if such failure or delay results from circumstances beyond 360 Service Hub's reasonable control, including but not limited to:

• Natural disasters, earthquakes, floods, epidemics, or pandemics
• Acts of war, terrorism, civil unrest, or armed conflict
• Government actions, sanctions, embargoes, or regulatory changes
• Power outages, telecommunications failures, or internet disruptions
• Cyberattacks, hacking, or denial-of-service attacks
• Strikes, labor disputes, or shortages of labor or materials
• Failure of third-party service providers (payment gateways, cloud infrastructure, communication services)

During any period of force majeure, 360 Service Hub's obligations shall be suspended to the extent affected by such event, and 360 Service Hub shall use reasonable efforts to resume performance as soon as practicable.

9. Indemnification

You agree to indemnify, defend, and hold harmless 360 Service Hub, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising out of or related to:

• Your use of the Platform or any service booked through the Platform
• Your violation of these Terms, any applicable law, or the rights of any third party
• Any content you submit, post, or transmit through the Platform
• Any dispute between you and a Business
• Your negligent or wrongful conduct

10. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to this Disclaimer, the Platform, or any service booked through the Platform shall be resolved as follows:

• Grievance Redressal - You may first raise your concern with our Grievance Officer (details available on the Platform and at 360servicehub.com/contact).
• Mediation - If the grievance is not resolved within 15 days, either party may refer the dispute to mediation.
• Arbitration - If mediation fails, the dispute shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Bangalore, Karnataka, India.
• Governing Law - This Disclaimer shall be governed by and construed in accordance with the laws of India. Subject to the arbitration clause above, any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

11. Severability

If any provision of this Disclaimer is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the remaining provisions, which shall continue in full force and effect.

12. Changes to This Disclaimer

360 Service Hub reserves the right to modify this Disclaimer at any time. Changes will be effective upon posting on the Platform. Your continued use of the Platform after any modifications constitutes acceptance of the updated Disclaimer. We will make reasonable efforts to notify users of material changes through the Platform or via email.

13. Contact Information

For questions, concerns, or complaints regarding this Disclaimer or the Platform: