🔧 Business Onboarding Cookbook: Multi-Brand Car Service Garages & Mechanical Workshops
Category: Car Repair & Periodic Service
Primary Domain: 06_Automotive_Vehicle_Services
Platform: 360 SERVICE HUB
1. Overview & Business Profile Context
This cookbook provides realistic, comprehensive, and verified test data for onboarding an advanced multi-brand automotive mechanical workshop, computer diagnostic center, and periodic maintenance garage. It exercises:
- Hydraulic Two-Post Service Bay (
SPACE) Resource Architecture: Managing heavy electro-hydraulic vehicle lifts where each bay is reserved under 1:1 Appointment for the vehicle under service.
- Diagnostic Master Technician (
PERSON) + OBD2 Scanner (EQUIPMENT) Pairing: Requiring both a certified automotive electronic diagnostic master technician and an Autel professional OBD2 scanning tablet for computerized engine fault tracing.
- Hourly Duration Engine: Standard vehicle maintenance blocks configured in hours (1.5 Hours for Periodic Oil Service, 3 Hours for Major Overhaul, 4 Hours for Suspension/Clutch).
- Multi-Slot Consecutive Mechanical Overhauls: Multi-slot consecutive booking rules with volume discounts for comprehensive mechanical overhauls (e.g., 2 continuous 2-hour blocks for complete brake, timing belt, and suspension refurbishment).
- Automotive Workshop Operating Grid: Monday to Saturday operation from 08:30 AM to 07:30 PM with midday mechanic lunch and parts receiving breaks.
2. Step-by-Step Onboarding Data
Step 1 of 5: Business Information
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Business Logo / Photo Upload |
Image Picker Card |
apex_motors_garage_logo.jpg (Industrial titanium grey and safety orange badge with piston and gear cross emblem) |
Tap opens media picker. Renders 1:1 preview card with edit overlay. |
| Business Name |
Text Field (Single-line) |
Apex German & Multi-Brand Auto Works |
38 characters. Valid ($\ge 2$ and $\le 100$). |
| Business Category |
Dropdown / Picker |
Car Repair & Periodic Service |
Contextualizes automotive repair, oil service, and mechanical tags. |
| Business Type |
Segmented Control |
Company |
Multi-bay automotive service corporation. |
| Business Address |
Text Field / Geocomplete |
Shed 12, Auto Market, Sector 17-18 Dividing Road, Near IFFCO Chowk |
Heavy automotive workshop zone. |
| Auto-detect GPS / Pick on Map |
Action Buttons |
Latitude: 28.4895 Longitude: 77.0612 |
Pinned precisely at Sector 17, Gurugram. Valid Indian bounding box. |
| Operating City |
Text Field (Single-line) |
Gurugram |
City string. |
| Mobile Number (Verified via Login) |
Phone Input (Read-only) |
+919811225566 |
Read-only input with verified green badge (✔). |
| Email ID (Optional) |
Email Text Field |
service@apexautoworks.in |
Valid corporate email. |
| Business Description (Optional) |
Text Area (Multi-line) |
BOSCH-certified multi-brand automobile workshop specializing in German & Japanese vehicles (Maruti, Hyundai, Honda, VW, Skoda, BMW, Audi). Equipped with 4-ton Launch two-post lifts, automated AC refrigerant recovery, Autel MaxiSys ECU diagnostic scanners, 3D wheel alignment, and genuine OEM parts. Transparent digital job cards. |
338 characters ($\le 500$). |
| Language Preference |
Dropdown / Select |
English (Default) |
Platform language. |
| Time Zone |
Input Field / Display |
India Standard Time (IST) |
IANA Asia/Kolkata. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
Validates Step 1 fields, advances to Step 2. |
Step 2 of 5: Add Resource (Polymorphic Flow)
Add the following 4 realistic resources covering 2 hydraulic vehicle lift bays, 1 master diagnostic technician, and 1 professional OBD2 diagnostic tablet rig:
[ What does your customer book? ]
├── [○] 1. Room / Space ──► Hydraulic Two-Post Service Bay 1 (Heavy Lift)
├── [○] 2. Room / Space ──► Hydraulic Two-Post Service Bay 2 (General Service)
├── [●] 3. Team Member / Staff ──► Master Technician Harpreet Singh (Lead Diagnostic Specialist - Bosch Cert.)
└── [▲] 4. Vehicle / Equipment ──► Autel MaxiSys Elite Pro ECU Diagnostic Scanner Rig
Resource 1: Hydraulic Two-Post Service Bay 1 (Room / Space)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[○] Room / Space |
Activates room/space fields. |
| Add Space / Room Photo (Optional) |
Photo Upload Button |
hydraulic_lift_bay_1.jpg |
Professional workshop bay with bright yellow 4-ton two-post lift and pneumatic tool lines. |
| Space / Room / Facility Name |
Text Field |
Hydraulic Two-Post Service Bay 1 (Heavy Lift) |
Required. |
| Capacity (Clients per slot) |
Number Input Field |
1 |
Strictly 1 vehicle on lift. |
| Space Type / Category |
Dropdown / Text |
Mechanical Lift Service Bay |
Space classification. |
| Location / Room Identifier (Optional) |
Text Field |
Main Shed - Lift Bay 1 |
Bay identifier. |
| Description / Amenities (Optional) |
Text Area |
Launch 4-ton electro-hydraulic clear-floor two-post vehicle lift, overhead retractable pneumatic air reel, waste oil drain catcher basin, and Snap-on rolling tool chest. |
Bay amenities. |
| Primary Resource |
Switch / Toggle |
ON |
Primary mechanical bay. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Active state. |
| Action |
Primary Button |
Tap Save Resource |
Saves Bay 1. |
Resource 2: Hydraulic Two-Post Service Bay 2 (Room / Space)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[○] Room / Space |
Room/space form. |
| Add Space / Room Photo (Optional) |
Photo Upload Button |
hydraulic_lift_bay_2.jpg |
Parallel service bay with raised SUV on lift. |
| Space / Room / Facility Name |
Text Field |
Hydraulic Two-Post Service Bay 2 (General Service) |
Required. |
| Capacity (Clients per slot) |
Number Input Field |
1 |
1 vehicle dedication. |
| Space Type / Category |
Dropdown / Text |
Mechanical Lift Service Bay |
Classification. |
| Location / Room Identifier (Optional) |
Text Field |
Main Shed - Lift Bay 2 |
Identifier. |
| Description / Amenities (Optional) |
Text Area |
4-ton asymmetric arms for easy door opening, pneumatic impact wrenches, oil filter strap tools, and brake bleeding kit. |
Amenities. |
| Primary Resource |
Switch / Toggle |
OFF |
Secondary space. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Available. |
| Action |
Primary Button |
Tap Save Resource |
Saves Bay 2. |
Resource 3: Master Diagnostic Technician (Team Member / Staff)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[●] Team Member / Staff |
Activates staff-specific fields. |
| Add Profile Photo (Optional) |
Avatar Upload Button |
harpreet_technician.jpg |
Technician portrait in navy jumpsuit holding diagnostic tablet. |
| Full Name of Staff / Specialist |
Text Field |
Master Technician Harpreet Singh |
Required. |
| Role / Designation |
Text Field |
Chief Automotive Diagnostician (Bosch Certified Master Tech, DME) |
Title & credentials. |
| Simultaneous Clients Handled |
Number Input Field |
1 |
1 car diagnostic examination. |
| Mobile Number (For booking alerts) |
Phone Input Field |
9811225561 |
Notification phone. |
| Gender |
Dropdown Selector |
Male |
Technician gender. |
| Experience (Optional) |
Text Field |
15 Years (Ex-Audi & Volkswagen Service Lead) |
Technical tenure. |
| Bio / Specialization (Optional) |
Text Area |
Expert in CAN-bus electronic diagnostics, ECU coding, automatic transmission DSG valve body repairs, common-rail diesel injection timing, and turbocharger tuning. |
Tech bio. |
| Primary Resource |
Switch / Toggle |
OFF |
Secondary staff. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Active state. |
| Action |
Primary Button |
Tap Save Resource |
Saves Harpreet Singh. |
Resource 4: Autel MaxiSys ECU Scanner Rig (Vehicle / Equipment)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[▲] Vehicle / Equipment |
Activates equipment fields. |
| Add Equipment / Gear Photo |
Photo Upload Button |
autel_scanner_rig.jpg |
Ruggedized touchscreen diagnostic tablet with OBD2 Bluetooth VCI dongle. |
| Equipment / Vehicle Name |
Text Field |
Autel MaxiSys Elite Pro ECU Diagnostic Scanner Rig |
Required. |
| Capacity (Simultaneous Bookings) |
Number Input Field |
1 |
1 scanner utilized per diagnostic call. |
| Equipment Type / Category |
Dropdown / Text |
Automotive Electronic Diagnostic Scanner |
Equipment classification. |
| Model / Serial / Asset ID (Optional) |
Text Field |
ASSET-AUT-SCAN-01 |
Serial tracking ID. |
| Description / Included Gear (Optional) |
Text Area |
Autel MaxiSys Elite II Pro with MaxiFlash VCI J2534 pass-thru box, live sensor graph telemetry, bidirectional component actuations, and oscilloscope probe leads. |
Equipment details. |
| Primary Resource |
Switch / Toggle |
OFF |
Secondary asset. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Active. |
| Action |
Primary Button |
Tap Save Resource |
Saves Autel Rig. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
All 4 resources saved; advances to Step 3. |
Step 3 of 5: Services & Offerings
Configure the following 4 realistic mechanical offerings covering periodic engine service, computer ECU diagnostics, brake overhaul, and multi-slot major mechanical overhauls:
[ Services & Offerings Portfolio ]
├── 1. Comprehensive Periodic Maintenance Service (PMS) (Hours | 1.5 Hours | ₹2,499 | At Venue)
├── 2. Computerized OBD2 Engine & Electrical Health Scan (Minutes | 45 Mins | ₹799 | At Venue)
├── 3. Complete 4-Wheel Brake Disc & Pad Replacement (Hours | 2 Hours | ₹1,499 | At Venue)
└── 4. Major Mechanical & Suspension Overhaul Package (Hours | 2 Hours slots | ₹2,200/slot | Multi-Slot 2-3)
Offering 1: Comprehensive Periodic Maintenance Service (Hours — Space 1:1)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Comprehensive Periodic Maintenance Service (PMS) |
Required. |
| Service Description |
Text Area (Multi-line) |
90-minute bumper-to-bumper car service. Engine oil drain & Mobil 1 synthetic refill, Bosch oil filter replacement, air/cabin filter cleaning, spark plug check, coolant/brake fluid top-up, 40-point vehicle safety inspection, and underbody bolt torquing. |
Service details. |
| Service Photos (Optional) |
Multi-Image Picker |
pms_service_lift.jpg |
Car on lift draining engine oil into catcher. |
| Duration Unit |
Segmented Control |
Hours |
Hours unit. |
| Duration Value |
Number Input Field |
1.5 |
1.5 hours duration. |
| Fulfillment Mode |
Segmented Control |
At Venue |
In workshop lift bay. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated vehicle bay reservation. |
| Base Price (₹) |
Currency Input Field |
2499 |
Labor fee (oil & parts billed transparently). |
| Buffer Time Before / After |
Dropdown Selector |
15 Mins |
Bay cleanup and tool wipe buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Hydraulic Two-Post Service Bay 1 (Heavy Lift)
[✔] Hydraulic Two-Post Service Bay 2 (General Service) |
Either bay can fulfill. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Standard single service. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 1. |
Offering 2: Computerized OBD2 Engine & Health Scan
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Computerized OBD2 Engine & Electrical Health Scan |
Required. |
| Service Description |
Text Area (Multi-line) |
45-minute comprehensive ECU fault code diagnosis. Pinpoints Check Engine light causes, ABS/Airbag faults, sensor misfires, fuel trim imbalances, and battery/alternator voltage health. Detailed printed diagnostic report provided. |
Diagnostic details. |
| Service Photos (Optional) |
Multi-Image Picker |
scanner_live_graph.jpg |
Technician reviewing live sensor graphs on Autel tablet. |
| Duration Unit |
Segmented Control |
Minutes |
Minutes unit. |
| Duration Value |
Number Input Field |
45 |
45 minutes session. |
| Fulfillment Mode |
Segmented Control |
At Venue |
In workshop. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated diagnostic appointment. |
| Base Price (₹) |
Currency Input Field |
799 |
Flat scan fee. |
| Buffer Time Before / After |
Dropdown Selector |
15 Mins |
Client consultation buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Master Technician Harpreet Singh
[✔] Autel MaxiSys Elite Pro ECU Diagnostic Scanner Rig |
Requires Master Tech AND Autel Scanner! |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Single scan. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 2. |
Offering 3: 4-Wheel Brake Disc & Pad Replacement (Hours)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Complete 4-Wheel Brake Disc & Pad Replacement |
Required. |
| Service Description |
Text Area (Multi-line) |
2-hour precision brake service on hydraulic lift. Dismantling all 4 wheels, rotor disc thickness measurement/lathe skimming, brake caliper pin greasing, new Brembo/BOSCH pad installation, and DOT4 fluid bleeding. |
Brake service details. |
| Service Photos (Optional) |
Multi-Image Picker |
brake_disc_service.jpg |
New ventilated brake rotor and caliper mounted on hub. |
| Duration Unit |
Segmented Control |
Hours |
Hours. |
| Duration Value |
Number Input Field |
2 |
2-hour job. |
| Fulfillment Mode |
Segmented Control |
At Venue |
In Lift Bay 1. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated lift lock. |
| Base Price (₹) |
Currency Input Field |
1499 |
Labor charge. |
| Buffer Time Before / After |
Dropdown Selector |
15 Mins |
Lift test drive buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Hydraulic Two-Post Service Bay 1 (Heavy Lift)
[✔] Hydraulic Two-Post Service Bay 2 (General Service) |
Either bay. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Single appointment. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 3. |
Offering 4: Major Mechanical & Suspension Overhaul (Multi-Slot Consecutive)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Major Mechanical & Suspension Overhaul Package |
Required. |
| Service Description |
Text Area (Multi-line) |
Intensive multi-hour mechanical rebuild (lower arm bushings, strut shock absorbers, steering rack, clutch plate & flywheel, or timing chain replacement). Bookable in consecutive 2-hour blocks with bundled package savings. |
Major overhaul details. |
| Service Photos (Optional) |
Multi-Image Picker |
suspension_overhaul.jpg |
Strut and coil spring assembly being replaced on car. |
| Duration Unit |
Segmented Control |
Hours |
Hours unit. |
| Duration Value |
Number Input Field |
2 |
Base unit duration = 2 hours. |
| Fulfillment Mode |
Segmented Control |
At Venue |
In Lift Bay 1. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated bay lock. |
| Base Price (₹) |
Currency Input Field |
2200 |
Base price per 2-hour block. |
| Buffer Time Before / After |
Dropdown Selector |
15 Mins |
Test drive buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Master Technician Harpreet Singh
[✔] Hydraulic Two-Post Service Bay 1 (Heavy Lift) |
Master Tech + Bay 1. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
ON |
Multi-slot enabled! |
| Minimum Consecutive Slots |
Number Input Field |
2 (4 hours total) |
Minimum 4 hours overhaul. |
| Maximum Consecutive Slots |
Number Input Field |
3 (6 hours total) |
Maximum 6 hours full rebuild. |
| Volume Discount Tiers |
Data Table Input |
2 Slots (4h): ₹3,960 (10% off ₹4,400 base) 3 Slots (6h): ₹5,610 (15% off ₹6,600 base) |
Tiered discount values entered. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 4. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
All 4 offerings saved; advances to Step 4. |
Step 4 of 5: Business Availability
7-Day Weekly Shift Grid
Apex Auto Works operates Monday through Saturday from 08:30 AM to 07:30 PM. Technicians take a midday lunch and spare parts inventory restock break from 01:30 PM to 02:30 PM. Sunday is closed for workshop deep cleaning and hydraulic lift maintenance.
| Day of Week |
Status |
Operating Hours |
Break / Split Interval |
Quick Chip Applied |
| Monday |
Open |
08:30 AM – 07:30 PM |
01:30 PM – 02:30 PM |
Baseline configuration |
| Tuesday |
Open |
08:30 AM – 07:30 PM |
01:30 PM – 02:30 PM |
Applied via Mon → Weekdays |
| Wednesday |
Open |
08:30 AM – 07:30 PM |
01:30 PM – 02:30 PM |
Applied via Mon → Weekdays |
| Thursday |
Open |
08:30 AM – 07:30 PM |
01:30 PM – 02:30 PM |
Applied via Mon → Weekdays |
| Friday |
Open |
08:30 AM – 07:30 PM |
01:30 PM – 02:30 PM |
Applied via Mon → Weekdays |
| Saturday |
Open |
08:30 AM – 07:30 PM |
01:30 PM – 02:30 PM |
Saturday full day shift |
| Sunday |
Closed |
— |
— |
Lift maintenance & rest day |
Holiday Closures & Non-Operating Calendar
| Holiday / Observance Name |
Date |
Recurrence Rule |
Business Rationale |
| Republic Day |
26 Jan 2026 |
Annual Closure |
National holiday |
| Holi Festival |
25 Mar 2026 |
Annual Floating |
Workshop closed |
| Independence Day |
15 Aug 2026 |
Annual Closure |
National holiday |
| Diwali (Laxmi Pujan) |
01 Nov 2026 |
Annual Floating |
Festival closure |
| Vishwakarma Day |
02 Nov 2026 |
Annual Floating |
Traditional mechanics tools blessing day |
Step 5 of 5: Final Review & Publish
Onboarding Summary Card Inspection
================================================================================
360 SERVICE HUB — BUSINESS ONBOARDING VERIFICATION
================================================================================
Business Profile:
• Legal / Trade Name : Apex German & Multi-Brand Auto Works
• Operating Domain : 06_Automotive_Vehicle_Services / Car Repair & Periodic Service
• Structure : Company (Automotive Mechanical Workshop)
• Coordinates : 28.4895, 77.0612 (Auto Market, Sector 17, Gurugram)
• Contacts : +919811225566 | service@apexautoworks.in
Configured Resources (4 Total):
1. [SPACE] Hydraulic Two-Post Service Bay 1 (Heavy Lift) (Cap: 1) — PRIMARY
2. [SPACE] Hydraulic Two-Post Service Bay 2 (General Service) (Cap: 1)
3. [PERSON] Master Technician Harpreet Singh (Lead Diagnostic Specialist)
4. [ASSET] Autel MaxiSys Elite Pro ECU Diagnostic Scanner Rig (Cap: 1)
Configured Services & Offerings (4 Total):
1. Comprehensive Periodic Maintenance Service (1.5h | ₹2,499 | At Venue | Cap: Bay 1:1)
2. Computerized OBD2 Engine & Health Scan (45m | ₹799 | At Venue | Cap: Tech+Scanner 1:1)
3. Complete 4-Wheel Brake Disc & Pad Replacement (2h | ₹1,499 | At Venue | Cap: Bay 1:1)
4. Major Mechanical & Suspension Overhaul (2h slots | ₹2,200/slot | Multi-Slot 2-3)
Operating Schedule:
• Mon – Sat : 08:30 AM – 07:30 PM (Break: 01:30 PM – 02:30 PM)
• Sunday : Closed
• Holidays : 5 Planned Closures
================================================================================
- Action: Tap
Publish Business.
- Result: Activates workshop on 360 SERVICE HUB discovery, initializes hydraulic lift allocation engine, and enables vehicle service scheduling.
3. Customer App End-to-End QA Testing Scenarios
+----------------------------------------------------------------------------------------------------+
| 360 SERVICE HUB VERIFICATION SUITE |
| CATEGORY: CAR REPAIR & SERVICE |
+----+--------------------------------+-----------------------------------+--------------------------+
| # | Test Scenario | Execution Input | Expected System Outcome |
+----+--------------------------------+-----------------------------------+--------------------------+
| 1 | Dual Hydraulic Lift Bay Load | Car A books PMS in Bay 1 at | Both bays booked. Car C |
| | (Concurrency Saturation) | 09:00 AM. Car B books PMS in | searching 09:00 AM sees |
| | | Bay 2 at 09:00 AM. | "All Lifts Full". |
+----+--------------------------------+-----------------------------------+--------------------------+
| 2 | Dual Lock: Tech + Scanner Rig | Customer books OBD2 Engine Scan at| System locks Harpreet |
| | | 11:00 AM. Another user attempts | AND the Autel Scanner. |
| | | booking ECU diagnosis at 11:00. | Scanner is locked. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 3 | 15-Minute Bay Clean Buffer | PMS finishes at 10:30 AM in Bay 1.| Next bookable slot in |
| | Verification | Check next open slot start. | Bay 1 generates at |
| | | | 10:45 AM. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 4 | Multi-Slot 4-Hour Overhaul | Car owner selects 2 continuous | Total duration: 4 hours. |
| | Discount Calculation | 2-hour slots for Overhaul. | 10% discount applied: |
| | | | ₹3,960 charged. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 5 | Sunday Closure Validation | Attempt to select Sunday in date | All Sunday dates render |
| | | picker. | disabled with "Closed". |
+----+--------------------------------+-----------------------------------+--------------------------+