A simple, jargon-free handbook for any business owner. Whether you run a salon, clinic, turf, rental agency, or a unique custom service—we are not limited to pre-defined categories. Explore and set up your business based entirely on your operational needs in 5 easy stages.
8 min read • 5 easy stages•Designed for Indian SMBs & Solo Operators
Before opening the 360 SERVICE HUB Business App, gather these simple details so you can finish the setup smoothly in one go:
1Your Shop or Business Details
Your trade or brand name (e.g. 'Sharma Dental Clinic' or 'Glow Unisex Salon').
Clear photo of your storefront, reception, or banner.
Complete street address and landmark.
Active 10-digit mobile number for OTP login and instant booking alerts.
2Your Services & Offerings
List of services you offer (e.g. Haircut, Root Canal, 1-Hour Turf Slot).
Estimated time each service takes (e.g. 30 minutes, 1 hour).
Price for each service in Rupees (₹).
3Who or What Fulfills the Booking
Staff / Stylists / Doctors names if you have a team (or just yourself if solo).
Number of chairs, private rooms, turfs, or rental machines available.
Your weekly shop opening and closing hours, plus lunch break time.
Plain Words (No Jargon)
Simple Meanings of App Terms
Booking apps often use confusing words. Here is what each term actually means for your daily business:
ResourceYour Team, Rooms, or Equipment
Everyday Analogy:
Like chairs in a barber shop or rooms in a clinic. If you have 3 chairs, you can take 3 haircuts at the same time.
Why it matters for your shop:
The app needs to know who does the work or which room is occupied so that two customers are never booked for the same chair at the same time.
Real-World Examples:
• Salon: Stylists Rahul and Priya
• Turf: Turf Court 1 and Court 2
• Car Rental: Swift Dzire KA-01
Booking Capacity vs. Guest CapacityHow Many Appointments vs. How Many People Attend
Everyday Analogy:
In a marriage banquet hall, 300 guests can celebrate inside, but only 1 wedding can happen at a time. The booking capacity is strictly 1!
Why it matters for your shop:
Setting booking capacity to 300 for a banquet or cricket turf will cause 300 different people to book the same venue at the same hour!
Real-World Examples:
• 1:1 Appointment: Haircut, Doctor Visit, Turf Slot (Capacity = 1)
• Group Class: Yoga batch or Swimming coaching (Capacity = N seats)
Fulfillment ModeWhere Do You Give the Service?
Everyday Analogy:
Like ordering food for dine-in vs. home delivery.
Why it matters for your shop:
Tells your customers whether they should come to your address, or whether your technician visits their home.
Real-World Examples:
• At Venue: Customer visits your salon, clinic, or court.
• Doorstep / Field: Plumber, electrician, or home beautician visits customer's address.
• Online / Video: Doctor or tutor provides consultation over video call.
Buffer TimeCleaning, Prep, and Rest Gap Between Bookings
Everyday Analogy:
The 10 minutes between movie shows in a cinema hall to clean the floor and prepare for the next crowd.
Why it matters for your shop:
Gives you peace of mind. Without a buffer, back-to-back appointments will make you run late and make clients wait.
Real-World Examples:
• Salon/Clinic: 10–15 mins to sanitize tools and wash hands.
• Home Service: 30–45 mins to travel in traffic to the next customer's location.
Assign to ResourcesWho Can Perform This Service?
Everyday Analogy:
Like assigning a menu dish to the chef who knows how to cook it.
Why it matters for your shop:
IMPORTANT: If you create a service but don't connect it to any staff member or room, customers will not see any open appointment slots!
Real-World Examples:
Connect 'Hair Coloring' to 'Senior Stylist Rahul', or connect 'Night Cricket' to 'Turf Ground 1'.
Multi-Slot BookingBooking Multiple Continuous Hours in One Go
Everyday Analogy:
Booking a cricket turf for 2 continuous hours (8 PM to 10 PM) instead of just 1 hour.
Why it matters for your shop:
Great for turfs, meeting rooms, and studios. You can even offer a 10% discount if the customer books 3 or more continuous hours.
Real-World Examples:
Turf hourly fee ₹1,000/hr. If customer books 3 hours, apply a 10% multi-slot discount automatically.
Step-by-Step Flow
The 5 Simple Onboarding Stages
Clear instructions on what to do at each stage, shortcuts to save time, and mistakes to avoid:
1
Step 1 of 5
Your Business Profile & Location
⏱ 2 Minutes
Stage Goal:Put your shop or practice on the local map so nearby customers can discover and trust you.
What You Need to Do:
1. Add Your Business Name & Logo
Type the exact name customers know your business by. Upload a clear storefront photo or your logo so customers easily recognize your place.
Tip: Solo business? (e.g. freelance yoga coach, home tutor, independent beautician). Select 'Individual' under Business Type.
2. Pick Your Business Category
Choose from the dropdown (e.g. Salon & Spa, Health & Dental Clinic, Sports Turf, Rental, Coaching). This sets up smart defaults for the rest of your forms.
3. Set Your Exact Address & GPS Pin
Tap 'Auto-detect GPS' or 'Pick on Map' to set your shop's exact location. This ensures customers nearby find you and get accurate driving directions.
Tip: Always verify your map pin position so customers don't reach the wrong lane!
4. Confirm Phone & Language
Your 10-digit mobile number is verified via OTP. Choose your preferred language for receiving booking notifications and SMS receipts.
Real-Life Example: Anjali Hair Studio (Indore)
Anjali selects 'Salon & Spa' and 'Individual'. She taps 'Auto-detect GPS' while sitting inside her salon on MG Road. Her shop name, address, and verified phone number are saved in under 90 seconds.
Common Mistakes to Avoid:
•Don't type a vague address like 'Near Main Road'. Include your shop number and building name so customers find you easily.
•Make sure your phone number is correct and active, because all customer booking alerts arrive on this number.
2
Step 2 of 5
Who or What Fulfills the Service
⏱ 3 Minutes
Stage Goal:Tell the app who works at your business or what physical space is being booked.
What You Need to Do:
1. Select What Your Customers Book
Choose from 3 simple options:
• Team Member / Staff (if you or your employees provide the service)
• Room / Space (if you book a turf, court, hall, or desk)
• Vehicle / Equipment (if you rent out cameras, cars, or machinery)
2. Solo Operator? Tap 'Auto-fill Myself'!
If you run your business alone (single barber, solo doctor, private tutor), simply tap 'Auto-fill myself as primary specialist'. The app instantly copies your name and mobile number.
3. If You Have a Team or Multiple Rooms
Add each specialist (e.g. 'Rahul - Hair Specialist') or each space (e.g. 'Court 1 - Synthetic Turf'). Enter their designation and photo.
4. Set Simultaneous Clients (Concurrency)
For a staff member, keep this at 1 (one client at a time). For an exclusive room or turf, keep physical capacity at 1. For a yoga hall or coaching batch, enter the maximum number of seats.
Real-Life Example: Prime Box Cricket Turf (Surat)
Owner Sunny chooses 'Room / Space'. He adds 'Turf A (Box Cricket)' and 'Turf B (Box Cricket)' with capacity = 1 each. Now the app knows he can host exactly two separate cricket matches at any hour.
Common Mistakes to Avoid:
•Never set capacity to 20 for a private cricket turf or doctor chamber! Keep it at 1 so that only one group or patient books that time slot.
•Make sure the 'Active & Available for Bookings' toggle is turned ON for each staff member or room.
3
Step 3 of 5
Your Services & Pricing
⏱ 3 Minutes
Stage Goal:Create your service menu with clear prices, durations, and rest buffers.
What You Need to Do:
1. Name the Service and Duration
Type the service name (e.g. 'Men's Haircut + Beard Grooming' or '1-Hour Floodlight Turf Slot'). Pick the duration unit (Minutes or Hours) and tap quick presets like 30m, 45m, or 1hr.
2. Set the Price (₹)
Enter your fee in Indian Rupees. For free consultations or checkups, you can enter 0.
3. Choose 1:1 vs Group Batch
• 1:1 Appointment: For haircuts, doctor visits, private turf slots (1 customer books the slot).
• Group / Multi-Seat: For yoga classes, fitness batches, workshops (e.g. 15 seats available per batch).
4. Add Buffer Time (Rest & Prep)
Add 10 or 15 minutes of buffer time. This automatically reserves a short cleaning/rest window between clients so you never run late.
5. CRITICAL: Assign to Staff or Space
Select which staff member or room can perform this service. If you only have one resource, the app selects it automatically.
Tip: A service without an assigned staff member or room cannot be booked by customers!
Real-Life Example: Dr. Mehta Dental Care (Lucknow)
Dr. Mehta adds 'Dental Consultation & X-Ray': Duration 30 mins, Price ₹500, Buffer 15 mins (for sanitizing instruments), assigned to 'Dr. Alok Mehta'. Customers can book any available 45-minute window.
Common Mistakes to Avoid:
•Do not forget to tap 'Assign to Staff / Room'. If left empty, the service will not show up in the customer booking app.
•Don't skip buffer time for physical services. A 10-minute gap prevents waiting room crowding.
4
Step 4 of 5
Working Hours & Holidays
⏱ 2 Minutes
Stage Goal:Set your weekly opening times, lunch breaks, and festival holidays so appointments only arrive when you are open.
What You Need to Do:
1. Set Your Opening and Closing Hours
For each day (Monday to Sunday), toggle ON if open and choose your opening and closing time (e.g. 10:00 AM to 08:00 PM).
2. Use Quick Copy Chips to Save Time
Set Monday's hours once, then tap 'Mon → Weekdays' to apply the same hours from Tuesday to Friday in 1 second. Or tap 'Mon → All Days' for a 7-day schedule.
3. Protect Your Lunch Break
Check 'Add Lunch Break' (e.g. 01:30 PM to 02:30 PM). The app will automatically block out this time so no customer can book an appointment while you are eating or resting.
4. Add Festival & Closed Days
Tap '+ Add Holiday' to mark upcoming festival closures (e.g. Diwali, Eid, Independence Day) or personal leave days.
Real-Life Example: FitZone Gym & Yoga (Jaipur)
Owner Vikram sets Monday 06:00 AM to 10:00 PM with lunch break 01:00 PM to 04:00 PM. He taps 'Mon → All Days' to copy it to all 7 days, then adds 'Diwali' under Holidays. All done in 45 seconds!
Common Mistakes to Avoid:
•Make sure your closing time is later than your opening time.
•Ensure your lunch break falls within your working hours, not outside them.
5
Step 5 of 5
Review & Go Live!
⏱ 1 Minute
Stage Goal:Verify your business details, activate your profile, and start receiving customer appointments.
What You Need to Do:
1. Check the Review Summary Card
Quickly review your business name, address, staff roster, services with prices, and weekly schedule.
2. Need to change anything? Just tap Edit!
Tap any section to make quick adjustments before going live.
3. Tap 'Publish & Activate Business'
Your business is now live on 360 SERVICE HUB! Your personalized booking link is created instantly.
4. Share Your Booking Link with Customers
Copy your direct booking link and share it on WhatsApp, post it on your Instagram bio, or put it on your Google Maps listing. When customers tap it, they can book in 30 seconds!
What Happens When a Customer Books?
You get an instant mobile notification and SMS with the customer's name, time, and service booked. The appointment appears automatically in your daily timeline, and a token number is assigned to the customer.
Common Mistakes to Avoid:
•Don't keep your business app closed without notifications enabled. Allow push notifications so you never miss a new booking alert!
Select Your Business Type:
How Onboarding Looks for Your Business
Select your industry below to see exact recommended settings for your resources, services, and buffer times:
Add 10–15 mins buffer time to sanitize scissors, wash hands, and sweep the station.
FAQ
Frequently Asked Questions by Business Owners
Simple, honest answers to common questions about running your business on 360 SERVICE HUB.
No, absolutely not! 360 SERVICE HUB is not limited to 10 domains or 50 businesses. The categories and cookbooks shown on the site are battle-tested reference blueprints to give you quick starting points. Our universal scheduling engine supports ANY type of business, service, rental, or ticketed event. As long as you can identify whether you book people's time (PERSON), rent a physical space (SPACE), lease equipment (ASSET), or a combination of these, you can set up and run your business smoothly based entirely on your operational needs.
Ready to take your business online in 10 minutes?
Download the 360 SERVICE HUB Business App, follow these 5 simple stages, and start getting direct customer appointments today.
Unlimited Flexibility • Not Limited to 10 Domains or 50 Businesses
Explore Based on Your Business Needs
360 SERVICE HUB is not restricted to pre-defined categories or fixed domain boundaries. Whatever you sell—talent, rooms, gear, classes, or hybrid packages—select your primary operational need below to see the exact recommended setup:
Recommended Configuration For:
I Book People or Staff Time
Resource: PERSON
1. Step 2 (What Resource to Add):
Team Member / Specialist (PERSON)
Add each staff member, stylist, or doctor individually. If you work solo, simply tap 'Auto-fill myself' in 5 seconds.
2. Step 3 (Duration & Timing Units):
Minutes (15m, 30m, 45m, 60m)
Enter your service name and pricing. You choose whether customers pre-pay online or pay at venue.
3. Capacity & Booking Mechanics:
1 booking at a time per staff member. The app ensures no staff member is double-booked across overlapping slots.
4. Turnaround & Buffer Advice:
Set 5–10 mins turnaround buffer so your specialist can sanitize tools, write notes, or take a quick rest.
Real-World Indian Businesses Using This Setup:
Hair Salon StylistDental Clinic DoctorLegal ConsultantPhysiotherapistHome Tutor
Note: Even if your exact trade isn't listed, this operational recipe works for your business model.
55+ Industry Reference Blueprints (Not Limited to These)
360 SERVICE HUB is not limited to 10 domains or 50 businesses. The matrix below shows battle-tested starting examples to illustrate how different industries configure resources, duration, and booking rules. Use these as inspiration or customize your own setup:
