🦷 Business Onboarding Cookbook: Dental Clinics & Implant Centres

Category: Dental Clinic
Primary Domain: 02_Healthcare_Clinical_Wellness
Platform: 360 SERVICE HUB

1. Overview & Business Profile Context

This cookbook provides comprehensive, verified test data for onboarding a modern multi-operatory dental surgery and implant clinic. It tests:

Multi-Operatory Chair (SPACE) and Dentist (PERSON) Pairing: Ensuring dental treatments only generate available slots when BOTH the requested specialist (Implantologist / Orthodontist / General Dentist) and an open dental operatory chair are free.
Strict Surgical Disinfection Buffers: 15–20 minute buffer times enforcing ultrasonic instrument cleaning, autoclave cycles, and suction line flush protocols between patients.
High-Value Technical Procedures: Pricing and duration models ranging from routine ₹500 scaling checkups up to ₹22,000 dental implant surgeries.
Multi-Quadrant Continuous Booking: Multi-slot consecutive booking enabled on root canal and scaling services with tiered discounts.
Sunday Morning Emergency Shift: Testing restricted weekend hours (10:00 AM – 14:00 PM).

2. Step-by-Step Onboarding Data

Step 1 of 5: Business Information

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Business Logo / Photo Upload	Image Picker Card	`apex_dental_logo.jpg` (Modern clinical logo with blue tooth emblem and high-tech operatory banner)	Tap opens library. Preview renders thumbnail with edit badge.
Business Name	Text Field (Single-line)	`Apex Dental Specialists & Implant Centre`	40 characters. Valid ($\ge 2$ and $\le 100$).
Business Category	Dropdown / Picker	`Dental Clinic`	Contextualizes dental clinical terminology.
Business Type	Segmented Control	`Company`	Multi-specialist corporate clinic.
Business Address	Text Field / Geocomplete	`Shop 102 & 103, First Floor, Galleria Market, DLF Phase 4`	Premium retail healthcare location.
Auto-detect GPS / Pick on Map	Action Buttons	Latitude: `28.4682` Longitude: `77.0863`	Pinned in Galleria Market, Gurugram. Valid Indian bbox.
Operating City	Text Field (Single-line)	`Gurugram`	City text.
Mobile Number (Verified via Login)	Phone Input (Read-only)	`+919810123456`	Read-only with green checkmark badge (`✔`).
Email ID (Optional)	Email Text Field	`care@apexdentalgurugram.com`	Valid email regex.
Business Description (Optional)	Text Area (Multi-line)	`Advanced multispeciality dental centre featuring German Sirona dental operatories, low-radiation digital RVG X-rays, rotary endodontics, and 3D intraoral scanners. Specialized in painless single-sitting root canals, computer-guided titanium dental implants, and invisible aligners. Class-B European autoclave sterilization.`	321 characters ($\le 500$).
Language Preference	Dropdown / Select	`English (Default)`	Default operating language.
Time Zone	Input Field / Display	`India Standard Time (IST)`	IANA `Asia/Kolkata`.
Navigation Action	Primary Contained Button	Tap `Continue`	Validates Step 1, advances to Step 2.

Step 2 of 5: Add Resource (Polymorphic Flow)

Add the following 5 realistic resources covering 3 specialist dentists and 2 independent dental operatory suites:

[ What does your customer book? ]
 ├── [●] 1. Team Member / Staff  ──► Dr. Varun Mathur (Implantologist & Prosthodontist)
 ├── [●] 2. Team Member / Staff  ──► Dr. Neha Agarwal (Orthodontist & Aligners)
 ├── [●] 3. Team Member / Staff  ──► Dr. Alok Verma (General & Cosmetic Dentist)
 ├── [○] 4. Room / Space         ──► Dental Operatory Chair 1 (Sirona Surgical Unit)
 └── [○] 5. Room / Space         ──► Dental Operatory Chair 2 (Pediatric & Aligners)

Resource 1: Chief Implantologist & Prosthodontist (Team Member / Staff)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Resource Type Master Selector	Radio Card Group	`[●] Team Member / Staff`	Staff details form.
Add Profile Photo (Optional)	Avatar Upload Button	`dr_varun_mathur.jpg`	Doctor portrait in dental scrubs holding loupes.
Full Name of Staff / Specialist	Text Field	`Dr. Varun Mathur`	Required.
Role / Designation	Text Field	`Chief Implantologist & Prosthodontist (MDS)`	Medical specialization.
Simultaneous Clients Handled	Number Input Field	`1`	1 patient per chair.
Mobile Number (For booking alerts)	Phone Input Field	`9810123457`	Alert mobile.
Gender	Dropdown Selector	`Male`	Male dentist.
Experience (Optional)	Text Field	`14 Years (ICOI Fellow, USA)`	Fellowship credentials.
Bio / Specialization (Optional)	Text Area	`Specializes in immediate-load dental implants, all-on-4 full arch rehabilitation, single-sitting rotary RCTs, and precision zirconia crowns.`	Bio text.
Primary Resource	Switch / Toggle	`ON`	Lead practitioner.
Active & Available for Bookings	Switch / Toggle	`ON`	Active.
Action	Primary Button	Tap `Save Resource`	Saves Dr. Varun Mathur.

Resource 2: Consultant Orthodontist (Team Member / Staff)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Resource Type Master Selector	Radio Card Group	`[●] Team Member / Staff`	Staff form.
Add Profile Photo (Optional)	Avatar Upload Button	`dr_neha_agarwal.jpg`	Female doctor portrait.
Full Name of Staff / Specialist	Text Field	`Dr. Neha Agarwal`	Required.
Role / Designation	Text Field	`Consultant Orthodontist & Clear Aligner Specialist (MDS)`	Specialization.
Simultaneous Clients Handled	Number Input Field	`1`	1:1 patient care.
Mobile Number (For booking alerts)	Phone Input Field	`9810123458`	Alert mobile.
Gender	Dropdown Selector	`Female`	Female specialist.
Experience (Optional)	Text Field	`9 Years (Invisalign Certified)`	Certified provider.
Bio / Specialization (Optional)	Text Area	`Specialist in clear aligner treatment planning, self-ligating Damon ceramic braces, pediatric interceptive orthodontics, and smile aesthetics.`	Bio.
Primary Resource	Switch / Toggle	`OFF`	Specialist.
Active & Available for Bookings	Switch / Toggle	`ON`	Active.
Action	Primary Button	Tap `Save Resource`	Saves Dr. Neha Agarwal.

Resource 3: General & Cosmetic Dentist (Team Member / Staff)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Resource Type Master Selector	Radio Card Group	`[●] Team Member / Staff`	Staff form.
Add Profile Photo (Optional)	Avatar Upload Button	`dr_alok_verma.jpg`	Portrait.
Full Name of Staff / Specialist	Text Field	`Dr. Alok Verma`	Required.
Role / Designation	Text Field	`General & Preventive Dentist (BDS)`	General dental title.
Simultaneous Clients Handled	Number Input Field	`1`	1:1 care.
Mobile Number (For booking alerts)	Phone Input Field	`9810123459`	Alert mobile.
Gender	Dropdown Selector	`Male`	Male.
Experience (Optional)	Text Field	`5 Years`	Text.
Bio / Specialization (Optional)	Text Area	`Expert in painless ultrasonic teeth scaling, composite tooth-colored fillings, laser teeth whitening, and preventive sealants.`	Bio.
Primary Resource	Switch / Toggle	`OFF`	Associate dentist.
Active & Available for Bookings	Switch / Toggle	`ON`	Active.
Action	Primary Button	Tap `Save Resource`	Saves Dr. Alok Verma.

Resource 4: Operatory Chair 1 - Surgical Unit (Room / Space)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Resource Type Master Selector	Radio Card Group	`[●] Room / Space`	Switches to "Space / Room Details".
Upload Space / Room Photo (Optional)	Image Upload Box	`dental_chair_1_sirona.jpg`	Photo of Sirona dental chair with overhead surgical LED light and digital monitor.
Space / Room / Court Name	Text Field	`Dental Operatory Chair 1 (Sirona Surgical Unit)`	Required.
Space Type / Description	Text Field	`Equipped with digital high-frequency RVG X-ray sensor, endomotor, surgical apex locator, and motorized implant physiodispenser.`	Equipment details.
Physical Capacity (Max People / Seats)	Number Input Field	`1`	Strictly 1 patient in chair.
Primary Resource	Switch / Toggle	`OFF`	Space resource.
Active & Available for Bookings	Switch / Toggle	`ON`	Active.
Action	Primary Button	Tap `Save Resource`	Saves Chair 1.

Resource 5: Operatory Chair 2 - Aligners & Preventive (Room / Space)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Resource Type Master Selector	Radio Card Group	`[●] Room / Space`	Space form.
Upload Space / Room Photo (Optional)	Image Upload Box	`dental_chair_2_aligner.jpg`	Photo of ergonomic dental chair with iTero 3D intraoral scanner.
Space / Room / Court Name	Text Field	`Dental Operatory Chair 2 (Pediatric & Aligners)`	Required.
Space Type / Description	Text Field	`Ergonomic chair with iTero Element 3D intraoral scanner, ultrasonic piezo scaler, and LED curing unit.`	Amenities.
Physical Capacity (Max People / Seats)	Number Input Field	`1`	1 patient.
Primary Resource	Switch / Toggle	`OFF`	Space resource.
Active & Available for Bookings	Switch / Toggle	`ON`	Active.
Action	Primary Button	Tap `Save Resource`	Saves Chair 2.

Step 3 of 5: Services & Offerings (Consolidated Flow)

Add the following 5 realistic dental surgery offerings:

Offering 1: Comprehensive Dental Exam & Digital X-Ray (Checkup Offering)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Service / Offering Name	Text Field	`Comprehensive Dental Checkup & Digital X-Ray`	Routine checkup.
Service Description (Optional)	Text Area	`Full-mouth dental examination, digital intraoral camera tour, low-radiation RVG digital X-rays of problem areas, and personalized treatment plan review.`	Checkup details.
Duration Unit	Segmented Control	`Minutes`	Minutes.
Duration Value (Custom)	Number Input Field	`30`	30 minutes.
Fulfillment Mode	Radio Group	`[●] At Venue`	In-clinic.
Booking Capacity Model	Segmented Control	`[●] 1:1 Appointment`	1:1 appointment.
Price (₹)	Currency Input Field	`500`	Examination fee: ₹500.00.
Buffer (Mins)	Number Input Field	`10`	10m chair disinfectant wipe-down.
Assign to Resources	Multi-select Chips	`[✓] Dr. Alok Verma` `[✓] Dental Operatory Chair 1 (Sirona Surgical Unit)` `[✓] Dental Operatory Chair 2 (Pediatric & Aligners)`	Can use either operatory chair with Dr. Alok.
Allow Multi-Slot / Consecutive Bookings	Switch / Toggle	`OFF`	Single slot.
Action	Action Button	Tap `+ Add This Offering`	Appends Offering 1.

Offering 2: Ultrasonic Teeth Scaling & Stain Polishing (Hygiene Service)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Service / Offering Name	Text Field	`Ultrasonic Teeth Scaling & Stain Polishing`	Hygiene offering.
Service Description (Optional)	Text Area	`Complete ultrasonic removal of calculus, tartar, and bacterial plaque from above and below the gumline, followed by mint fluoride paste stain polishing.`	Hygiene details.
Duration Unit	Segmented Control	`Minutes`	Minutes.
Duration Value (Custom)	Number Input Field	`45`	45 minutes.
Fulfillment Mode	Radio Group	`[●] At Venue`	At venue.
Booking Capacity Model	Segmented Control	`[●] 1:1 Appointment`	1:1 appointment.
Price (₹)	Currency Input Field	`1500`	Base price: ₹1,500.00.
Buffer (Mins)	Number Input Field	`15`	15m suction line chlorination and autoclave instrument change.
Assign to Resources	Multi-select Chips	`[✓] Dr. Alok Verma` `[✓] Dental Operatory Chair 1 (Sirona Surgical Unit)`	Assigned to Dr. Alok + Chair 1.
Allow Multi-Slot / Consecutive Bookings	Switch / Toggle	`ON`	Multi-slot enabled for deep sub-gingival scaling.
Min Consecutive Slots	Number Input Field	`1`	1 slot (45 mins).
Max Consecutive Slots	Number Input Field	`2`	2 slots (90 mins full deep scaling).
Tiered Slot Discounts	Dynamic Table Action	Tap `+ Add Tier`	Adds discount tier.
Tier Row 1	Dynamic Row	Min Slots: `2` \| Discount (%): `10`	10% discount for 2 consecutive slots.
Action	Action Button	Tap `+ Add This Offering`	Appends Offering 2.

Offering 3: Single-Sitting Rotary Root Canal Treatment (Endodontic Surgery)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Service / Offering Name	Text Field	`Single-Sitting Rotary Root Canal Treatment (RCT)`	High-tech endodontics.
Service Description (Optional)	Text Area	`Painless single-sitting root canal utilizing computerized apex locator, motorized NiTi rotary files, ultrasonic irrigation, and biocompatible thermal gutta-percha obturation.`	Procedure details.
Duration Unit	Segmented Control	`Minutes`	Minutes.
Duration Value (Custom)	Number Input Field	`60`	60 minutes.
Fulfillment Mode	Radio Group	`[●] At Venue`	At venue.
Booking Capacity Model	Segmented Control	`[●] 1:1 Appointment`	1:1 appointment.
Price (₹)	Currency Input Field	`4500`	Base fee: ₹4,500.00 (Excludes crown).
Buffer (Mins)	Number Input Field	`15`	Sterilization buffer.
Assign to Resources	Multi-select Chips	`[✓] Dr. Varun Mathur` `[✓] Dental Operatory Chair 1 (Sirona Surgical Unit)`	Requires Dr. Varun + Chair 1.
Allow Multi-Slot / Consecutive Bookings	Switch / Toggle	`OFF`	Fixed duration.
Action	Action Button	Tap `+ Add This Offering`	Appends Offering 3.

Offering 4: Clear Aligners 3D Scan & Smile Consultation (Orthodontic Offering)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Service / Offering Name	Text Field	`Invisible Clear Aligners 3D Scan & Smile Consultation`	Modern orthodontics.
Service Description (Optional)	Text Area	`3D intraoral digital optical scan using iTero scanner (no messy putty impressions), simulated 3D outcome video of your future smile, and orthodontic treatment plan with Dr. Neha.`	Consultation details.
Duration Unit	Segmented Control	`Minutes`	Minutes.
Duration Value (Custom)	Number Input Field	`45`	45 minutes.
Fulfillment Mode	Radio Group	`[●] At Venue`	In-clinic.
Booking Capacity Model	Segmented Control	`[●] 1:1 Appointment`	1:1 appointment.
Price (₹)	Currency Input Field	`1000`	Scan & consult fee: ₹1,000.00.
Buffer (Mins)	Number Input Field	`10`	10 minutes.
Assign to Resources	Multi-select Chips	`[✓] Dr. Neha Agarwal` `[✓] Dental Operatory Chair 2 (Pediatric & Aligners)`	Requires Dr. Neha + Chair 2.
Allow Multi-Slot / Consecutive Bookings	Switch / Toggle	`OFF`	Single slot.
Action	Action Button	Tap `+ Add This Offering`	Appends Offering 4.

Offering 5: Guided Titanium Dental Implant Placement (Major Surgery)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Service / Offering Name	Text Field	`Computer-Guided Titanium Dental Implant Placement`	Major surgical procedure.
Service Description (Optional)	Text Area	`Surgical placement of medical Grade-IV titanium dental implant fixture under local anesthesia. Performed by Implantologist Dr. Varun Mathur using 3D surgical guide for sub-millimeter precision.`	Surgical details.
Duration Unit	Segmented Control	`Minutes`	Minutes.
Duration Value (Custom)	Number Input Field	`90`	90 minutes surgical slot.
Fulfillment Mode	Radio Group	`[●] At Venue`	In-surgery only.
Booking Capacity Model	Segmented Control	`[●] 1:1 Appointment`	1:1 appointment.
Price (₹)	Currency Input Field	`22000`	Surgical implant fee: ₹22,000.00.
Buffer (Mins)	Number Input Field	`20`	20m surgical drape removal, autoclave reload, and UV air purge.
Assign to Resources	Multi-select Chips	`[✓] Dr. Varun Mathur` `[✓] Dental Operatory Chair 1 (Sirona Surgical Unit)`	Requires Dr. Varun + Chair 1.
Allow Multi-Slot / Consecutive Bookings	Switch / Toggle	`OFF`	Single slot.
Action	Action Button	Tap `+ Add This Offering`	Appends Offering 5.
Navigation Action	Primary Button	Tap `Save & Continue`	Validates 5 offerings; advances to Step 4.

Step 4 of 5: Business Availability

Weekly Operating Schedule Matrix

Dental clinics maintain consistent 6-day operations with an afternoon lunch break (13:30 – 14:30) and a half-day Sunday morning emergency clinic.

Day of Week	Day Switch	Start Time	End Time	Add Lunch Break	Lunch Start	Lunch End	Operational Rationale
Monday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Full clinic day.
Tuesday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Copied via shortcut.
Wednesday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Copied via shortcut.
Thursday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Copied via shortcut.
Friday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Copied via shortcut.
Saturday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Busy weekend clinic.
Sunday	`[●] ON`	`10:00`	`14:00`	`[ ] Unchecked`	N/A	N/A	Sunday Morning Emergency Cases Only.

Bulk Action Configuration Tip:

Configure Monday card: Toggle ON, Start: 09:30, End: 20:30, Lunch: Checked (13:30 to 14:30).
Tap shortcut chip Mon → Weekdays.
Replicate settings on Saturday.
Configure Sunday as emergency morning: Start: 10:00, End: 14:00, Lunch Break: Unchecked.

Holidays & Closed Days Configuration

Tap + Add Holiday to insert 3 national holiday closures:

Republic Day
- Date: 2027-01-26
- Holiday Name: Republic Day National Holiday
- Action: Tap Save Holiday.
Independence Day
- Date: 2027-08-15
- Holiday Name: Independence Day National Holiday
- Action: Tap Save Holiday.
Diwali Festival Day
- Date: 2026-11-08
- Holiday Name: Diwali Festival Holiday
- Action: Tap Save Holiday.

Navigation Action: Tap Save & Continue to advance to Step 5.

Step 5 of 5: Final Verification & Go-Live

Summary Card Audit Verification:

Business Details Card:
- Name: Apex Dental Specialists & Implant Centre
- Category: Dental Clinic | Type: Company
- Address: Shop 102 & 103, First Floor, Galleria Market, DLF Phase 4, Gurugram (28.4682, 77.0863)
- Contact: +919810123456 | care@apexdentalgurugram.com
Resource Roster Card:
- 👤 Dr. Varun Mathur (Chief Implantologist, Cap: 1, Primary: YES)
- 👤 Dr. Neha Agarwal (Orthodontist, Cap: 1, Primary: NO)
- 👤 Dr. Alok Verma (General Dentist, Cap: 1, Primary: NO)
- 🏢 Dental Operatory Chair 1 (Sirona Unit, Cap: 1, Primary: NO)
- 🏢 Dental Operatory Chair 2 (Aligner Unit, Cap: 1, Primary: NO)
Offerings & Services Card:
- 5 Dental Offerings:
  - Comprehensive Checkup & X-Ray — 30m @ ₹500 (10m buffer)
  - Ultrasonic Teeth Scaling — 45m @ ₹1,500 (Multi-slot: 1–2 slots, 10% discount)
  - Single-Sitting Rotary RCT — 60m @ ₹4,500 (15m buffer)
  - Clear Aligners 3D Scan — 45m @ ₹1,000 (10m buffer)
  - Guided Dental Implant Placement — 90m @ ₹22,000 (20m surgical buffer)
Operating Schedule Card:
- Mon–Sat: 09:30 – 20:30 (Lunch: 13:30 – 14:30)
- Sun: 10:00 – 14:00 (Sunday morning emergency hours)
- Holidays: 3 declared dates.

Activation Action:

Tap Publish / Launch Business.
The dental clinic goes live on 360 SERVICE HUB and opens the active merchant operations dashboard.

3. QA Testing & Customer App Verification Scenarios

Test Case ID	Test Objective	Customer App Actions	Expected Engine Result
TC-DENT-01	Operatory Chair Collision Lock	Patient A books Single-Sitting RCT with Dr. Varun at 11:00 AM. Patient B attempts to book Ultrasonic Scaling with Dr. Alok on Chair 1 at 11:15 AM.	Blocked. Even though Dr. Alok is free, Chair 1 is occupied until 12:15 PM (60m + 15m buffer). The engine prevents double-booking the physical dental chair.
TC-DENT-02	Independent Chair Concurrency	Patient A books Dr. Varun on Chair 1 at 11:00 AM. Patient B books Dr. Neha on Chair 2 at 11:00 AM.	Both bookings confirmed simultaneously. The clinic operates 2 independent physical chairs.
TC-DENT-03	Surgical Sterilization Buffer Protection	Book Guided Dental Implant Placement (90 mins) from 15:00 to 16:30.	Next available slot for Dr. Varun or Chair 1 cannot begin until `16:50 PM` due to the mandatory 20-minute surgical sterilization buffer.
TC-DENT-04	Sunday Afternoon Closure	Inspect available slots on Sunday at 15:00 PM.	Zero slots available; engine displays clinic as closed after 14:00 PM on Sundays.
TC-DENT-05	Deep Scaling Multi-Slot Discount	Book Ultrasonic Teeth Scaling with `2 consecutive slots` (90 mins).	Base fee: $2 \times ₹1,500 = ₹3,000. 10% discount applies ($-₹300$). Total checkout: ₹2,700.00.

🦷 Business Onboarding Cookbook: Dental Clinics & Implant Centres

Category: Dental Clinic
Primary Domain: 02_Healthcare_Clinical_Wellness
Platform: 360 SERVICE HUB

1. Overview & Business Profile Context

This cookbook provides comprehensive, verified test data for onboarding a modern multi-operatory dental surgery and implant clinic. It tests:

Multi-Operatory Chair (SPACE) and Dentist (PERSON) Pairing: Ensuring dental treatments only generate available slots when BOTH the requested specialist (Implantologist / Orthodontist / General Dentist) and an open dental operatory chair are free.
Strict Surgical Disinfection Buffers: 15–20 minute buffer times enforcing ultrasonic instrument cleaning, autoclave cycles, and suction line flush protocols between patients.
High-Value Technical Procedures: Pricing and duration models ranging from routine ₹500 scaling checkups up to ₹22,000 dental implant surgeries.
Multi-Quadrant Continuous Booking: Multi-slot consecutive booking enabled on root canal and scaling services with tiered discounts.
Sunday Morning Emergency Shift: Testing restricted weekend hours (10:00 AM – 14:00 PM).

2. Step-by-Step Onboarding Data

Step 1 of 5: Business Information

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Business Logo / Photo Upload	Image Picker Card	`apex_dental_logo.jpg` (Modern clinical logo with blue tooth emblem and high-tech operatory banner)	Tap opens library. Preview renders thumbnail with edit badge.
Business Name	Text Field (Single-line)	`Apex Dental Specialists & Implant Centre`	40 characters. Valid ($\ge 2$ and $\le 100$).
Business Category	Dropdown / Picker	`Dental Clinic`	Contextualizes dental clinical terminology.
Business Type	Segmented Control	`Company`	Multi-specialist corporate clinic.
Business Address	Text Field / Geocomplete	`Shop 102 & 103, First Floor, Galleria Market, DLF Phase 4`	Premium retail healthcare location.
Auto-detect GPS / Pick on Map	Action Buttons	Latitude: `28.4682` Longitude: `77.0863`	Pinned in Galleria Market, Gurugram. Valid Indian bbox.
Operating City	Text Field (Single-line)	`Gurugram`	City text.
Mobile Number (Verified via Login)	Phone Input (Read-only)	`+919810123456`	Read-only with green checkmark badge (`✔`).
Email ID (Optional)	Email Text Field	`care@apexdentalgurugram.com`	Valid email regex.
Business Description (Optional)	Text Area (Multi-line)	`Advanced multispeciality dental centre featuring German Sirona dental operatories, low-radiation digital RVG X-rays, rotary endodontics, and 3D intraoral scanners. Specialized in painless single-sitting root canals, computer-guided titanium dental implants, and invisible aligners. Class-B European autoclave sterilization.`	321 characters ($\le 500$).
Language Preference	Dropdown / Select	`English (Default)`	Default operating language.
Time Zone	Input Field / Display	`India Standard Time (IST)`	IANA `Asia/Kolkata`.
Navigation Action	Primary Contained Button	Tap `Continue`	Validates Step 1, advances to Step 2.

Step 2 of 5: Add Resource (Polymorphic Flow)

Add the following 5 realistic resources covering 3 specialist dentists and 2 independent dental operatory suites:

[ What does your customer book? ]
 ├── [●] 1. Team Member / Staff  ──► Dr. Varun Mathur (Implantologist & Prosthodontist)
 ├── [●] 2. Team Member / Staff  ──► Dr. Neha Agarwal (Orthodontist & Aligners)
 ├── [●] 3. Team Member / Staff  ──► Dr. Alok Verma (General & Cosmetic Dentist)
 ├── [○] 4. Room / Space         ──► Dental Operatory Chair 1 (Sirona Surgical Unit)
 └── [○] 5. Room / Space         ──► Dental Operatory Chair 2 (Pediatric & Aligners)

Resource 1: Chief Implantologist & Prosthodontist (Team Member / Staff)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Resource Type Master Selector	Radio Card Group	`[●] Team Member / Staff`	Staff details form.
Add Profile Photo (Optional)	Avatar Upload Button	`dr_varun_mathur.jpg`	Doctor portrait in dental scrubs holding loupes.
Full Name of Staff / Specialist	Text Field	`Dr. Varun Mathur`	Required.
Role / Designation	Text Field	`Chief Implantologist & Prosthodontist (MDS)`	Medical specialization.
Simultaneous Clients Handled	Number Input Field	`1`	1 patient per chair.
Mobile Number (For booking alerts)	Phone Input Field	`9810123457`	Alert mobile.
Gender	Dropdown Selector	`Male`	Male dentist.
Experience (Optional)	Text Field	`14 Years (ICOI Fellow, USA)`	Fellowship credentials.
Bio / Specialization (Optional)	Text Area	`Specializes in immediate-load dental implants, all-on-4 full arch rehabilitation, single-sitting rotary RCTs, and precision zirconia crowns.`	Bio text.
Primary Resource	Switch / Toggle	`ON`	Lead practitioner.
Active & Available for Bookings	Switch / Toggle	`ON`	Active.
Action	Primary Button	Tap `Save Resource`	Saves Dr. Varun Mathur.

Resource 2: Consultant Orthodontist (Team Member / Staff)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Resource Type Master Selector	Radio Card Group	`[●] Team Member / Staff`	Staff form.
Add Profile Photo (Optional)	Avatar Upload Button	`dr_neha_agarwal.jpg`	Female doctor portrait.
Full Name of Staff / Specialist	Text Field	`Dr. Neha Agarwal`	Required.
Role / Designation	Text Field	`Consultant Orthodontist & Clear Aligner Specialist (MDS)`	Specialization.
Simultaneous Clients Handled	Number Input Field	`1`	1:1 patient care.
Mobile Number (For booking alerts)	Phone Input Field	`9810123458`	Alert mobile.
Gender	Dropdown Selector	`Female`	Female specialist.
Experience (Optional)	Text Field	`9 Years (Invisalign Certified)`	Certified provider.
Bio / Specialization (Optional)	Text Area	`Specialist in clear aligner treatment planning, self-ligating Damon ceramic braces, pediatric interceptive orthodontics, and smile aesthetics.`	Bio.
Primary Resource	Switch / Toggle	`OFF`	Specialist.
Active & Available for Bookings	Switch / Toggle	`ON`	Active.
Action	Primary Button	Tap `Save Resource`	Saves Dr. Neha Agarwal.

Resource 3: General & Cosmetic Dentist (Team Member / Staff)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Resource Type Master Selector	Radio Card Group	`[●] Team Member / Staff`	Staff form.
Add Profile Photo (Optional)	Avatar Upload Button	`dr_alok_verma.jpg`	Portrait.
Full Name of Staff / Specialist	Text Field	`Dr. Alok Verma`	Required.
Role / Designation	Text Field	`General & Preventive Dentist (BDS)`	General dental title.
Simultaneous Clients Handled	Number Input Field	`1`	1:1 care.
Mobile Number (For booking alerts)	Phone Input Field	`9810123459`	Alert mobile.
Gender	Dropdown Selector	`Male`	Male.
Experience (Optional)	Text Field	`5 Years`	Text.
Bio / Specialization (Optional)	Text Area	`Expert in painless ultrasonic teeth scaling, composite tooth-colored fillings, laser teeth whitening, and preventive sealants.`	Bio.
Primary Resource	Switch / Toggle	`OFF`	Associate dentist.
Active & Available for Bookings	Switch / Toggle	`ON`	Active.
Action	Primary Button	Tap `Save Resource`	Saves Dr. Alok Verma.

Resource 4: Operatory Chair 1 - Surgical Unit (Room / Space)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Resource Type Master Selector	Radio Card Group	`[●] Room / Space`	Switches to "Space / Room Details".
Upload Space / Room Photo (Optional)	Image Upload Box	`dental_chair_1_sirona.jpg`	Photo of Sirona dental chair with overhead surgical LED light and digital monitor.
Space / Room / Court Name	Text Field	`Dental Operatory Chair 1 (Sirona Surgical Unit)`	Required.
Space Type / Description	Text Field	`Equipped with digital high-frequency RVG X-ray sensor, endomotor, surgical apex locator, and motorized implant physiodispenser.`	Equipment details.
Physical Capacity (Max People / Seats)	Number Input Field	`1`	Strictly 1 patient in chair.
Primary Resource	Switch / Toggle	`OFF`	Space resource.
Active & Available for Bookings	Switch / Toggle	`ON`	Active.
Action	Primary Button	Tap `Save Resource`	Saves Chair 1.

Resource 5: Operatory Chair 2 - Aligners & Preventive (Room / Space)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Resource Type Master Selector	Radio Card Group	`[●] Room / Space`	Space form.
Upload Space / Room Photo (Optional)	Image Upload Box	`dental_chair_2_aligner.jpg`	Photo of ergonomic dental chair with iTero 3D intraoral scanner.
Space / Room / Court Name	Text Field	`Dental Operatory Chair 2 (Pediatric & Aligners)`	Required.
Space Type / Description	Text Field	`Ergonomic chair with iTero Element 3D intraoral scanner, ultrasonic piezo scaler, and LED curing unit.`	Amenities.
Physical Capacity (Max People / Seats)	Number Input Field	`1`	1 patient.
Primary Resource	Switch / Toggle	`OFF`	Space resource.
Active & Available for Bookings	Switch / Toggle	`ON`	Active.
Action	Primary Button	Tap `Save Resource`	Saves Chair 2.

Step 3 of 5: Services & Offerings (Consolidated Flow)

Add the following 5 realistic dental surgery offerings:

Offering 1: Comprehensive Dental Exam & Digital X-Ray (Checkup Offering)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Service / Offering Name	Text Field	`Comprehensive Dental Checkup & Digital X-Ray`	Routine checkup.
Service Description (Optional)	Text Area	`Full-mouth dental examination, digital intraoral camera tour, low-radiation RVG digital X-rays of problem areas, and personalized treatment plan review.`	Checkup details.
Duration Unit	Segmented Control	`Minutes`	Minutes.
Duration Value (Custom)	Number Input Field	`30`	30 minutes.
Fulfillment Mode	Radio Group	`[●] At Venue`	In-clinic.
Booking Capacity Model	Segmented Control	`[●] 1:1 Appointment`	1:1 appointment.
Price (₹)	Currency Input Field	`500`	Examination fee: ₹500.00.
Buffer (Mins)	Number Input Field	`10`	10m chair disinfectant wipe-down.
Assign to Resources	Multi-select Chips	`[✓] Dr. Alok Verma` `[✓] Dental Operatory Chair 1 (Sirona Surgical Unit)` `[✓] Dental Operatory Chair 2 (Pediatric & Aligners)`	Can use either operatory chair with Dr. Alok.
Allow Multi-Slot / Consecutive Bookings	Switch / Toggle	`OFF`	Single slot.
Action	Action Button	Tap `+ Add This Offering`	Appends Offering 1.

Offering 2: Ultrasonic Teeth Scaling & Stain Polishing (Hygiene Service)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Service / Offering Name	Text Field	`Ultrasonic Teeth Scaling & Stain Polishing`	Hygiene offering.
Service Description (Optional)	Text Area	`Complete ultrasonic removal of calculus, tartar, and bacterial plaque from above and below the gumline, followed by mint fluoride paste stain polishing.`	Hygiene details.
Duration Unit	Segmented Control	`Minutes`	Minutes.
Duration Value (Custom)	Number Input Field	`45`	45 minutes.
Fulfillment Mode	Radio Group	`[●] At Venue`	At venue.
Booking Capacity Model	Segmented Control	`[●] 1:1 Appointment`	1:1 appointment.
Price (₹)	Currency Input Field	`1500`	Base price: ₹1,500.00.
Buffer (Mins)	Number Input Field	`15`	15m suction line chlorination and autoclave instrument change.
Assign to Resources	Multi-select Chips	`[✓] Dr. Alok Verma` `[✓] Dental Operatory Chair 1 (Sirona Surgical Unit)`	Assigned to Dr. Alok + Chair 1.
Allow Multi-Slot / Consecutive Bookings	Switch / Toggle	`ON`	Multi-slot enabled for deep sub-gingival scaling.
Min Consecutive Slots	Number Input Field	`1`	1 slot (45 mins).
Max Consecutive Slots	Number Input Field	`2`	2 slots (90 mins full deep scaling).
Tiered Slot Discounts	Dynamic Table Action	Tap `+ Add Tier`	Adds discount tier.
Tier Row 1	Dynamic Row	Min Slots: `2` \| Discount (%): `10`	10% discount for 2 consecutive slots.
Action	Action Button	Tap `+ Add This Offering`	Appends Offering 2.

Offering 3: Single-Sitting Rotary Root Canal Treatment (Endodontic Surgery)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Service / Offering Name	Text Field	`Single-Sitting Rotary Root Canal Treatment (RCT)`	High-tech endodontics.
Service Description (Optional)	Text Area	`Painless single-sitting root canal utilizing computerized apex locator, motorized NiTi rotary files, ultrasonic irrigation, and biocompatible thermal gutta-percha obturation.`	Procedure details.
Duration Unit	Segmented Control	`Minutes`	Minutes.
Duration Value (Custom)	Number Input Field	`60`	60 minutes.
Fulfillment Mode	Radio Group	`[●] At Venue`	At venue.
Booking Capacity Model	Segmented Control	`[●] 1:1 Appointment`	1:1 appointment.
Price (₹)	Currency Input Field	`4500`	Base fee: ₹4,500.00 (Excludes crown).
Buffer (Mins)	Number Input Field	`15`	Sterilization buffer.
Assign to Resources	Multi-select Chips	`[✓] Dr. Varun Mathur` `[✓] Dental Operatory Chair 1 (Sirona Surgical Unit)`	Requires Dr. Varun + Chair 1.
Allow Multi-Slot / Consecutive Bookings	Switch / Toggle	`OFF`	Fixed duration.
Action	Action Button	Tap `+ Add This Offering`	Appends Offering 3.

Offering 4: Clear Aligners 3D Scan & Smile Consultation (Orthodontic Offering)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Service / Offering Name	Text Field	`Invisible Clear Aligners 3D Scan & Smile Consultation`	Modern orthodontics.
Service Description (Optional)	Text Area	`3D intraoral digital optical scan using iTero scanner (no messy putty impressions), simulated 3D outcome video of your future smile, and orthodontic treatment plan with Dr. Neha.`	Consultation details.
Duration Unit	Segmented Control	`Minutes`	Minutes.
Duration Value (Custom)	Number Input Field	`45`	45 minutes.
Fulfillment Mode	Radio Group	`[●] At Venue`	In-clinic.
Booking Capacity Model	Segmented Control	`[●] 1:1 Appointment`	1:1 appointment.
Price (₹)	Currency Input Field	`1000`	Scan & consult fee: ₹1,000.00.
Buffer (Mins)	Number Input Field	`10`	10 minutes.
Assign to Resources	Multi-select Chips	`[✓] Dr. Neha Agarwal` `[✓] Dental Operatory Chair 2 (Pediatric & Aligners)`	Requires Dr. Neha + Chair 2.
Allow Multi-Slot / Consecutive Bookings	Switch / Toggle	`OFF`	Single slot.
Action	Action Button	Tap `+ Add This Offering`	Appends Offering 4.

Offering 5: Guided Titanium Dental Implant Placement (Major Surgery)

Field / UI Control	Specification Type	Exact Test Data Value	Notes & UI Behavior
Service / Offering Name	Text Field	`Computer-Guided Titanium Dental Implant Placement`	Major surgical procedure.
Service Description (Optional)	Text Area	`Surgical placement of medical Grade-IV titanium dental implant fixture under local anesthesia. Performed by Implantologist Dr. Varun Mathur using 3D surgical guide for sub-millimeter precision.`	Surgical details.
Duration Unit	Segmented Control	`Minutes`	Minutes.
Duration Value (Custom)	Number Input Field	`90`	90 minutes surgical slot.
Fulfillment Mode	Radio Group	`[●] At Venue`	In-surgery only.
Booking Capacity Model	Segmented Control	`[●] 1:1 Appointment`	1:1 appointment.
Price (₹)	Currency Input Field	`22000`	Surgical implant fee: ₹22,000.00.
Buffer (Mins)	Number Input Field	`20`	20m surgical drape removal, autoclave reload, and UV air purge.
Assign to Resources	Multi-select Chips	`[✓] Dr. Varun Mathur` `[✓] Dental Operatory Chair 1 (Sirona Surgical Unit)`	Requires Dr. Varun + Chair 1.
Allow Multi-Slot / Consecutive Bookings	Switch / Toggle	`OFF`	Single slot.
Action	Action Button	Tap `+ Add This Offering`	Appends Offering 5.
Navigation Action	Primary Button	Tap `Save & Continue`	Validates 5 offerings; advances to Step 4.

Step 4 of 5: Business Availability

Weekly Operating Schedule Matrix

Dental clinics maintain consistent 6-day operations with an afternoon lunch break (13:30 – 14:30) and a half-day Sunday morning emergency clinic.

Day of Week	Day Switch	Start Time	End Time	Add Lunch Break	Lunch Start	Lunch End	Operational Rationale
Monday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Full clinic day.
Tuesday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Copied via shortcut.
Wednesday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Copied via shortcut.
Thursday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Copied via shortcut.
Friday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Copied via shortcut.
Saturday	`[●] ON`	`09:30`	`20:30`	`[✓] Checked`	`13:30`	`14:30`	Busy weekend clinic.
Sunday	`[●] ON`	`10:00`	`14:00`	`[ ] Unchecked`	N/A	N/A	Sunday Morning Emergency Cases Only.

Bulk Action Configuration Tip:

Configure Monday card: Toggle ON, Start: 09:30, End: 20:30, Lunch: Checked (13:30 to 14:30).
Tap shortcut chip Mon → Weekdays.
Replicate settings on Saturday.
Configure Sunday as emergency morning: Start: 10:00, End: 14:00, Lunch Break: Unchecked.

Holidays & Closed Days Configuration

Tap + Add Holiday to insert 3 national holiday closures:

Republic Day
- Date: 2027-01-26
- Holiday Name: Republic Day National Holiday
- Action: Tap Save Holiday.
Independence Day
- Date: 2027-08-15
- Holiday Name: Independence Day National Holiday
- Action: Tap Save Holiday.
Diwali Festival Day
- Date: 2026-11-08
- Holiday Name: Diwali Festival Holiday
- Action: Tap Save Holiday.

Navigation Action: Tap Save & Continue to advance to Step 5.

Step 5 of 5: Final Verification & Go-Live

Summary Card Audit Verification:

Business Details Card:
- Name: Apex Dental Specialists & Implant Centre
- Category: Dental Clinic | Type: Company
- Address: Shop 102 & 103, First Floor, Galleria Market, DLF Phase 4, Gurugram (28.4682, 77.0863)
- Contact: +919810123456 | care@apexdentalgurugram.com
Resource Roster Card:
- 👤 Dr. Varun Mathur (Chief Implantologist, Cap: 1, Primary: YES)
- 👤 Dr. Neha Agarwal (Orthodontist, Cap: 1, Primary: NO)
- 👤 Dr. Alok Verma (General Dentist, Cap: 1, Primary: NO)
- 🏢 Dental Operatory Chair 1 (Sirona Unit, Cap: 1, Primary: NO)
- 🏢 Dental Operatory Chair 2 (Aligner Unit, Cap: 1, Primary: NO)
Offerings & Services Card:
- 5 Dental Offerings:
  - Comprehensive Checkup & X-Ray — 30m @ ₹500 (10m buffer)
  - Ultrasonic Teeth Scaling — 45m @ ₹1,500 (Multi-slot: 1–2 slots, 10% discount)
  - Single-Sitting Rotary RCT — 60m @ ₹4,500 (15m buffer)
  - Clear Aligners 3D Scan — 45m @ ₹1,000 (10m buffer)
  - Guided Dental Implant Placement — 90m @ ₹22,000 (20m surgical buffer)
Operating Schedule Card:
- Mon–Sat: 09:30 – 20:30 (Lunch: 13:30 – 14:30)
- Sun: 10:00 – 14:00 (Sunday morning emergency hours)
- Holidays: 3 declared dates.

Activation Action:

Tap Publish / Launch Business.
The dental clinic goes live on 360 SERVICE HUB and opens the active merchant operations dashboard.

3. QA Testing & Customer App Verification Scenarios

Test Case ID	Test Objective	Customer App Actions	Expected Engine Result
TC-DENT-01	Operatory Chair Collision Lock	Patient A books Single-Sitting RCT with Dr. Varun at 11:00 AM. Patient B attempts to book Ultrasonic Scaling with Dr. Alok on Chair 1 at 11:15 AM.	Blocked. Even though Dr. Alok is free, Chair 1 is occupied until 12:15 PM (60m + 15m buffer). The engine prevents double-booking the physical dental chair.
TC-DENT-02	Independent Chair Concurrency	Patient A books Dr. Varun on Chair 1 at 11:00 AM. Patient B books Dr. Neha on Chair 2 at 11:00 AM.	Both bookings confirmed simultaneously. The clinic operates 2 independent physical chairs.
TC-DENT-03	Surgical Sterilization Buffer Protection	Book Guided Dental Implant Placement (90 mins) from 15:00 to 16:30.	Next available slot for Dr. Varun or Chair 1 cannot begin until `16:50 PM` due to the mandatory 20-minute surgical sterilization buffer.
TC-DENT-04	Sunday Afternoon Closure	Inspect available slots on Sunday at 15:00 PM.	Zero slots available; engine displays clinic as closed after 14:00 PM on Sundays.
TC-DENT-05	Deep Scaling Multi-Slot Discount	Book Ultrasonic Teeth Scaling with `2 consecutive slots` (90 mins).	Base fee: $2 \times ₹1,500 = ₹3,000. 10% discount applies ($-₹300$). Total checkout: ₹2,700.00.

Dental Clinics & Implant Centres

Before You Begin: Required Setup Details

🦷 Business Onboarding Cookbook: Dental Clinics & Implant Centres

1. Overview & Business Profile Context

2. Step-by-Step Onboarding Data

Step 1 of 5: Business Information

Step 2 of 5: Add Resource (Polymorphic Flow)

Resource 1: Chief Implantologist & Prosthodontist (Team Member / Staff)

Resource 2: Consultant Orthodontist (Team Member / Staff)

Resource 3: General & Cosmetic Dentist (Team Member / Staff)

Resource 4: Operatory Chair 1 - Surgical Unit (Room / Space)

Resource 5: Operatory Chair 2 - Aligners & Preventive (Room / Space)

Step 3 of 5: Services & Offerings (Consolidated Flow)

Offering 1: Comprehensive Dental Exam & Digital X-Ray (Checkup Offering)

Offering 2: Ultrasonic Teeth Scaling & Stain Polishing (Hygiene Service)

Offering 3: Single-Sitting Rotary Root Canal Treatment (Endodontic Surgery)

Offering 4: Clear Aligners 3D Scan & Smile Consultation (Orthodontic Offering)

Offering 5: Guided Titanium Dental Implant Placement (Major Surgery)

Step 4 of 5: Business Availability

Weekly Operating Schedule Matrix

Bulk Action Configuration Tip:

Holidays & Closed Days Configuration

Step 5 of 5: Final Verification & Go-Live

Summary Card Audit Verification:

Activation Action:

3. QA Testing & Customer App Verification Scenarios

Dental Clinics & Implant Centres

Before You Begin: Required Setup Details

🦷 Business Onboarding Cookbook: Dental Clinics & Implant Centres

1. Overview & Business Profile Context

2. Step-by-Step Onboarding Data

Step 1 of 5: Business Information

Step 2 of 5: Add Resource (Polymorphic Flow)

Resource 1: Chief Implantologist & Prosthodontist (Team Member / Staff)

Resource 2: Consultant Orthodontist (Team Member / Staff)

Resource 3: General & Cosmetic Dentist (Team Member / Staff)

Resource 4: Operatory Chair 1 - Surgical Unit (Room / Space)

Resource 5: Operatory Chair 2 - Aligners & Preventive (Room / Space)

Step 3 of 5: Services & Offerings (Consolidated Flow)

Offering 1: Comprehensive Dental Exam & Digital X-Ray (Checkup Offering)

Offering 2: Ultrasonic Teeth Scaling & Stain Polishing (Hygiene Service)

Offering 3: Single-Sitting Rotary Root Canal Treatment (Endodontic Surgery)

Offering 4: Clear Aligners 3D Scan & Smile Consultation (Orthodontic Offering)

Offering 5: Guided Titanium Dental Implant Placement (Major Surgery)

Step 4 of 5: Business Availability

Weekly Operating Schedule Matrix

Bulk Action Configuration Tip:

Holidays & Closed Days Configuration

Step 5 of 5: Final Verification & Go-Live

Summary Card Audit Verification:

Activation Action:

3. QA Testing & Customer App Verification Scenarios