🧼 Business Onboarding Cookbook: Deep Home Cleaning & Housekeeping
Category: Deep Home Cleaning & Housekeeping
Primary Domain: 05_Home_Care_Appliance_Services
Platform: 360 SERVICE HUB
1. Overview & Business Profile Context
This cookbook provides realistic, comprehensive, and verified test data for onboarding an industrial-grade residential deep cleaning, move-in/move-out sanitization, and specialized housekeeping company. It exercises:
- Crew Leader (
PERSON) & Industrial Floor Scrubber (EQUIPMENT) Resource Mapping: Modeling multi-technician cleaning squads dispatched with heavy single-disc scrubbing machines and wet/dry extraction vacuums.
- Hourly Duration Engine: Comprehensive home services configured in multi-hour commitments (2 Hours for Kitchen/Bathroom, 4 Hours for 2BHK, 6 Hours for 3BHK Villa).
- Doorstep Fulfillment (
Field / Home) with Transit Buffer: Mandatory 45-minute transit, chemical restocking, and equipment loading buffers between residential jobs.
- Multi-Slot Consecutive Full-Villa Packages: Multi-slot consecutive rules with volume discounts for comprehensive estate cleaning (e.g., 2 continuous 3-hour blocks).
- Daylight Operational Grid: Operating 7 days a week from 08:00 AM to 07:00 PM with midday team hydration breaks.
2. Step-by-Step Onboarding Data
Step 1 of 5: Business Information
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Business Logo / Photo Upload |
Image Picker Card |
pristine_living_logo.jpg (Sparkling turquoise and gold emblem depicting immaculate residential villa with sparkling starburst) |
Tap opens media picker. Renders 1:1 preview card with edit overlay. |
| Business Name |
Text Field (Single-line) |
Pristine Living Deep Home Cleaning & Sanitization |
50 characters. Valid ($\ge 2$ and $\le 100$). |
| Business Category |
Dropdown / Picker |
Deep Home Cleaning & Housekeeping |
Contextualizes home cleaning, sanitization, and housekeeping tags. |
| Business Type |
Segmented Control |
Company |
Professional residential cleaning enterprise. |
| Business Address |
Text Field / Geocomplete |
Commercial Unit 105, First Floor, Rodeo Drive, South City 2, Sector 49 |
Dispatch office and chemical depot. |
| Auto-detect GPS / Pick on Map |
Action Buttons |
Latitude: 28.4194
Longitude: 77.0601 |
Pinned precisely at Sector 49, Gurugram. Valid Indian bounding box. |
| Operating City |
Text Field (Single-line) |
Gurugram |
City string. |
| Mobile Number (Verified via Login) |
Phone Input (Read-only) |
+919810778899 |
Read-only input with verified green badge (✔). |
| Email ID (Optional) |
Email Text Field |
care@pristineliving.in |
Valid company administrative email. |
| Business Description (Optional) |
Text Area (Multi-line) |
German Taski single-disc buffing machines, Karcher wet/dry commercial vacuums, and Diversey eco-certified hospital-grade sanitizers. Specialized in full-home move-in deep cleaning, intensive grease-removing kitchen cleaning, tile grout descaling, balcony pressure washing, and upholstery sanitization. Verified 3-member squads. |
338 characters ($\le 500$). |
| Language Preference |
Dropdown / Select |
English (Default) |
Platform language. |
| Time Zone |
Input Field / Display |
India Standard Time (IST) |
IANA Asia/Kolkata. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
Validates Step 1 fields, advances to Step 2. |
Step 2 of 5: Add Resource (Polymorphic Flow)
Add the following 3 realistic resources covering 2 crew squad supervisors and 1 industrial floor scrubbing machine kit:
[ What does your customer book? ]
├── [●] 1. Team Member / Staff ──► Supervisor Anil Yadav (Lead Cleaning Squad Captain)
├── [●] 2. Team Member / Staff ──► Supervisor Sunita Devi (Move-In Deep Cleaning Lead)
└── [▲] 3. Vehicle / Equipment ──► Taski Ergodisc 175 Single-Disc Floor Scrubber Rig
Resource 1: Lead Cleaning Squad Captain (Team Member / Staff)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[●] Team Member / Staff |
Activates staff-specific fields. |
| Add Profile Photo (Optional) |
Avatar Upload Button |
supervisor_anil_yadav.jpg |
Professional squad captain portrait in branded green polo shirt and ID badge. |
| Full Name of Staff / Specialist |
Text Field |
Supervisor Anil Yadav |
Required. |
| Role / Designation |
Text Field |
Senior Cleaning Squad Captain (BICS Certified Housekeeping) |
Title & credentials. |
| Simultaneous Clients Handled |
Number Input Field |
1 |
1 residential cleaning site at a time. |
| Mobile Number (For booking alerts) |
Phone Input Field |
9810778891 |
Alert phone for crew dispatch. |
| Gender |
Dropdown Selector |
Male |
Filterable supervisor profile. |
| Experience (Optional) |
Text Field |
10 Years (Luxury Hotel & High-Rise Estate Housekeeping) |
Tenure. |
| Bio / Specialization (Optional) |
Text Area |
Oversees 3-member professional cleaning squad. Expert in Italian marble diamond buffing, deep tile descaling, Diversey chemical dilution standards, and client handover inspections. |
Bio text. |
| Primary Resource |
Switch / Toggle |
ON |
Lead crew captain. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Active state. |
| Action |
Primary Button |
Tap Save Resource |
Saves Supervisor Anil Yadav. |
Resource 2: Move-In Deep Cleaning Lead (Team Member / Staff)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[●] Team Member / Staff |
Staff form. |
| Add Profile Photo (Optional) |
Avatar Upload Button |
supervisor_sunita_devi.jpg |
Senior female housekeeping lead portrait. |
| Full Name of Staff / Specialist |
Text Field |
Supervisor Sunita Devi |
Required. |
| Role / Designation |
Text Field |
Senior Housekeeping Lead (Sanitization & Kitchen Specialist) |
Designation. |
| Simultaneous Clients Handled |
Number Input Field |
1 |
1 home per slot. |
| Mobile Number (For booking alerts) |
Phone Input Field |
9810778892 |
Notification number. |
| Gender |
Dropdown Selector |
Female |
Female supervisor option. |
| Experience (Optional) |
Text Field |
8 Years |
Experience. |
| Bio / Specialization (Optional) |
Text Area |
Specializes in intensive modular kitchen degreasing, chimney and oven de-carbonization, bathroom limescale elimination, and non-toxic baby-safe nursery sanitization. |
Profile bio. |
| Primary Resource |
Switch / Toggle |
OFF |
Secondary supervisor. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Available for bookings. |
| Action |
Primary Button |
Tap Save Resource |
Saves Supervisor Sunita Devi. |
Resource 3: Taski Single-Disc Floor Scrubber Rig (Vehicle / Equipment)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[▲] Vehicle / Equipment |
Activates equipment fields. |
| Add Equipment / Gear Photo |
Photo Upload Button |
taski_ergodisc_rig.jpg |
Commercial heavy single-disc scrubber with pad holders and wet vacuum unit. |
| Equipment / Vehicle Name |
Text Field |
Taski Ergodisc 175 Single-Disc Floor Scrubber Rig |
Required. |
| Capacity (Simultaneous Bookings) |
Number Input Field |
1 |
1 industrial machine rig utilized per crew call. |
| Equipment Type / Category |
Dropdown / Text |
Industrial Floor Buffing & Extraction System |
Equipment classification. |
| Model / Serial / Asset ID (Optional) |
Text Field |
ASSET-CLN-DISC-01 |
Serial tracking ID. |
| Description / Included Gear (Optional) |
Text Area |
175 RPM heavy floor buffer with red and white scouring pads for marble and vitrified tiles, paired with Karcher NT 30/1 wet/dry industrial vacuum extractor. |
Equipment details. |
| Primary Resource |
Switch / Toggle |
OFF |
Secondary asset. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Active. |
| Action |
Primary Button |
Tap Save Resource |
Saves Taski Scrubber Rig. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
All 3 resources saved; advances to Step 3. |
Step 3 of 5: Services & Offerings
Configure the following 4 realistic cleaning offerings covering kitchen deep cleaning, full 2BHK/3BHK apartments, and multi-slot villa packages:
[ Services & Offerings Portfolio ]
├── 1. Intensive Modular Kitchen & Chimney Degreasing (Hours | 2 Hours | ₹1,499 | Field / Home)
├── 2. 2BHK Full Home Deep Cleaning & Floor Buffing (Hours | 4 Hours | ₹3,999 | Field / Home)
├── 3. Complete Bathroom Descaling & Anti-Bacterial Wash (Minutes | 60 Mins | ₹799 | Field / Home)
└── 4. Luxury 3BHK / Villa Deep Cleaning Package (Hours | 3 Hours slots | ₹3,200/slot | Multi-Slot 2-3)
Offering 1: Intensive Kitchen & Chimney Degreasing (Hours — Field / Home)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Intensive Modular Kitchen & Chimney Degreasing |
Required. |
| Service Description |
Text Area (Multi-line) |
2-hour deep kitchen restoration by a 2-member squad. Complete degreasing of chimney filters and exterior, gas stove de-carbonizing, cabinet interior/exterior wiping, tile backsplash grease removal, and sink sanitization. |
Kitchen cleaning details. |
| Service Photos (Optional) |
Multi-Image Picker |
kitchen_deep_clean.jpg |
Spotless stainless steel chimney and sparkling granite countertop. |
| Duration Unit |
Segmented Control |
Hours |
Hours unit. |
| Duration Value |
Number Input Field |
2 |
2-hour service. |
| Fulfillment Mode |
Segmented Control |
Field / Home (You travel to customer) |
Doorstep delivery! |
| Service Coverage Radius |
Dropdown / Distance |
Within 15 km of Sector 49 |
Service radius. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated 1 household visit. |
| Base Price (₹) |
Currency Input Field |
1499 |
Flat fee. |
| Buffer Time Before / After |
Dropdown Selector |
45 Mins |
Essential travel and chemical restocking buffer! |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Supervisor Sunita Devi
[✔] Supervisor Anil Yadav |
Either supervisor squad. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Single service. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 1. |
Offering 2: 2BHK Full Home Deep Cleaning & Floor Buffing (Hours)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
2BHK Full Home Deep Cleaning & Floor Buffing |
Required. |
| Service Description |
Text Area (Multi-line) |
4-hour comprehensive deep clean by 3-member crew. Covers 2 bedrooms, hall, kitchen, 2 bathrooms, and balcony. Includes machine floor scrubbing with Taski buffer, window tracks vacuuming, and cobweb removal. |
Full home details. |
| Service Photos (Optional) |
Multi-Image Picker |
living_room_scrubbed.jpg |
Gleaming marble floor with reflections in clean living room. |
| Duration Unit |
Segmented Control |
Hours |
Hours. |
| Duration Value |
Number Input Field |
4 |
4-hour comprehensive job. |
| Fulfillment Mode |
Segmented Control |
Field / Home (You travel to customer) |
Doorstep service. |
| Service Coverage Radius |
Dropdown / Distance |
Within 15 km of Sector 49 |
Range. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated squad visit. |
| Base Price (₹) |
Currency Input Field |
3999 |
Full 2BHK package rate. |
| Buffer Time Before / After |
Dropdown Selector |
45 Mins |
Transit buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Supervisor Anil Yadav
[✔] Taski Ergodisc 175 Single-Disc Floor Scrubber Rig |
Requires Lead Captain AND Scrubber Rig! |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Single appointment. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 2. |
Offering 3: Complete Bathroom Descaling & Sanitization
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Complete Bathroom Descaling & Anti-Bacterial Wash |
Required. |
| Service Description |
Text Area (Multi-line) |
60-minute intensive bathroom sanitization. Acid-free tile descaling, removal of hard water stains from glass shower partitions and chrome taps, WC bowl sanitization, and mirror polishing. |
Bathroom details. |
| Service Photos (Optional) |
Multi-Image Picker |
bathroom_sparkle.jpg |
Spotless modern glass shower cubicle and gleaming chrome fixtures. |
| Duration Unit |
Segmented Control |
Minutes |
Minutes. |
| Duration Value |
Number Input Field |
60 |
Full 60 minutes. |
| Fulfillment Mode |
Segmented Control |
Field / Home (You travel to customer) |
Home visit. |
| Service Coverage Radius |
Dropdown / Distance |
Within 15 km of Sector 49 |
Radius. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated visit. |
| Base Price (₹) |
Currency Input Field |
799 |
Flat fee per bathroom. |
| Buffer Time Before / After |
Dropdown Selector |
30 Mins |
Travel buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Supervisor Sunita Devi
[✔] Supervisor Anil Yadav |
Either supervisor. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Single bathroom. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 3. |
Offering 4: Luxury 3BHK / Villa Deep Cleaning Package (Multi-Slot Consecutive)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Luxury 3BHK / Villa Deep Cleaning Package |
Required. |
| Service Description |
Text Area (Multi-line) |
Massive estate deep cleaning covering extensive square footage (3BHK, 4BHK, or duplex villas). Bookable in consecutive 3-hour blocks (e.g. 6 hours for full estate with machine floor buffing and terrace wash). |
Villa package description. |
| Service Photos (Optional) |
Multi-Image Picker |
villa_deep_clean.jpg |
Exterior and interior shot of clean luxury duplex. |
| Duration Unit |
Segmented Control |
Hours |
Hours unit. |
| Duration Value |
Number Input Field |
3 |
Base unit duration = 3 hours. |
| Fulfillment Mode |
Segmented Control |
Field / Home (You travel to customer) |
Doorstep delivery. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated estate booking. |
| Base Price (₹) |
Currency Input Field |
3200 |
Base price per 3-hour block. |
| Buffer Time Before / After |
Dropdown Selector |
45 Mins |
Equipment repacking buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Supervisor Anil Yadav
[✔] Taski Ergodisc 175 Single-Disc Floor Scrubber Rig |
Captain + Machine Rig. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
ON |
Multi-slot enabled! |
| Minimum Consecutive Slots |
Number Input Field |
2 (6 hours total) |
Minimum 6 hours estate clean. |
| Maximum Consecutive Slots |
Number Input Field |
3 (9 hours total) |
Maximum 9 hours mega-villa clean. |
| Volume Discount Tiers |
Data Table Input |
2 Slots (6h): ₹5,760 (10% off ₹6,400 base)
3 Slots (9h): ₹7,680 (20% off ₹9,600 base) |
Tiered discount values entered. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 4. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
All 4 offerings saved; advances to Step 4. |
Step 4 of 5: Business Availability
7-Day Weekly Shift Grid
Pristine Living operates 7 days a week from 08:00 AM to 07:00 PM to maximize natural daylight hours for visual spot inspection. Crews take a 90-minute lunch and equipment servicing interval between 01:00 PM and 02:30 PM.
| Day of Week |
Status |
Operating Hours |
Break / Split Interval |
Quick Chip Applied |
| Monday |
Open |
08:00 AM – 07:00 PM |
01:00 PM – 02:30 PM |
Baseline configuration |
| Tuesday |
Open |
08:00 AM – 07:00 PM |
01:00 PM – 02:30 PM |
Applied via Mon → All Days |
| Wednesday |
Open |
08:00 AM – 07:00 PM |
01:00 PM – 02:30 PM |
Applied via Mon → All Days |
| Thursday |
Open |
08:00 AM – 07:00 PM |
01:00 PM – 02:30 PM |
Applied via Mon → All Days |
| Friday |
Open |
08:00 AM – 07:00 PM |
01:00 PM – 02:30 PM |
Applied via Mon → All Days |
| Saturday |
Open |
08:00 AM – 07:00 PM |
01:00 PM – 02:30 PM |
Applied via Mon → All Days |
| Sunday |
Open |
08:00 AM – 07:00 PM |
01:00 PM – 02:30 PM |
Applied via Mon → All Days |
Holiday Closures & Non-Operating Calendar
| Holiday / Observance Name |
Date |
Recurrence Rule |
Business Rationale |
| Republic Day |
26 Jan 2026 |
Annual Closure |
National holiday |
| Holi Festival |
25 Mar 2026 |
Annual Floating |
Staff holiday |
| Independence Day |
15 Aug 2026 |
Annual Closure |
National holiday |
| Diwali (Laxmi Pujan) |
01 Nov 2026 |
Annual Floating |
Festival closure |
Step 5 of 5: Final Review & Publish
Onboarding Summary Card Inspection
================================================================================
360 SERVICE HUB — BUSINESS ONBOARDING VERIFICATION
================================================================================
Business Profile:
• Legal / Trade Name : Pristine Living Deep Home Cleaning & Sanitization
• Operating Domain : 05_Home_Care_Appliance_Services / Deep Home Cleaning
• Structure : Company (Professional Residential Cleaning Enterprise)
• Coordinates : 28.4194, 77.0601 (Rodeo Drive, South City 2, Sector 49, Gurugram)
• Contacts : +919810778899 | care@pristineliving.in
Configured Resources (3 Total):
1. [PERSON] Supervisor Anil Yadav (Lead Squad Captain - BICS) — PRIMARY
2. [PERSON] Supervisor Sunita Devi (Senior Housekeeping Lead)
3. [ASSET] Taski Ergodisc 175 Single-Disc Floor Scrubber Rig (Cap: 1)
Configured Services & Offerings (4 Total):
1. Intensive Modular Kitchen & Chimney Degreasing (2h | ₹1,499 | Field/Home | Cap: 1:1)
2. 2BHK Full Home Deep Cleaning & Floor Buffing (4h | ₹3,999 | Field/Home | Cap: 1:1)
3. Complete Bathroom Descaling & Sanitization (60m | ₹799 | Field/Home | Cap: 1:1)
4. Luxury 3BHK / Villa Deep Cleaning Package (3h slots | ₹3,200/slot | Field/Home | Multi-Slot 2-3)
Operating Schedule:
• 7 Days a Week : 08:00 AM – 07:00 PM (Break: 01:00 PM – 02:30 PM)
• Holidays : 4 Planned Closures
================================================================================
- Action: Tap
Publish Business.
- Result: Activates home cleaning service on 360 SERVICE HUB discovery, initializes multi-hour slot reservation pipelines, and enforces chemical kit allocation.
3. Customer App End-to-End QA Testing Scenarios
+----------------------------------------------------------------------------------------------------+
| 360 SERVICE HUB VERIFICATION SUITE |
| CATEGORY: DEEP HOME CLEANING |
+----+--------------------------------+-----------------------------------+--------------------------+
| # | Test Scenario | Execution Input | Expected System Outcome |
+----+--------------------------------+-----------------------------------+--------------------------+
| 1 | Scrubber Machine Rig Lock | Customer 1 books 4-hour 2BHK | System locks Anil Yadav |
| | (Heavy Asset Constraint) | Clean with Anil Yadav at 08:30 AM.| AND Taski Scrubber Rig. |
| | | Customer 2 tries to book Villa | Villa clean is blocked |
| | | package at 08:30 AM. | due to scrubber busy. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 2 | Parallel Kitchen vs Full Home | Customer A books Kitchen Clean | Both squads operate |
| | Operation | with Sunita Devi at 09:00 AM. | concurrently across |
| | | Customer B books 2BHK with Anil | separate customer |
| | | at 09:00 AM. | residences without issue.|
+----+--------------------------------+-----------------------------------+--------------------------+
| 3 | 45-Minute Transit Buffer | 4-hour job finishes at 12:30 PM. | 45m transit buffer blocks|
| | Enforcement | Check next open booking time for | until 01:15 PM (which |
| | | Anil's crew. | flows into lunch break). |
+----+--------------------------------+-----------------------------------+--------------------------+
| 4 | Multi-Slot 6-Hour Villa | Homeowner selects 2 continuous | Total duration: 6 hours. |
| | Discount Calculation | 3-hour slots for Luxury Villa. | 10% discount applied: |
| | | | ₹5,760 charged. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 5 | Coverage Radius Boundary | User at 18 km distance attempts | App alerts: "Address is |
| | Verification (15 km Limit) | booking from Farrukhnagar. | outside our 15 km deep |
| | | | cleaning zone". |
+----+--------------------------------+-----------------------------------+--------------------------+
