🚗 Business Onboarding Cookbook: Car Rentals & Self-Drive Fleet
Category: Car & Vehicle Rentals
Primary Domain: 10_Pet_Care_Spiritual_Rentals
Platform: 360 SERVICE HUB
1. Overview & Business Profile Context
This cookbook provides realistic, comprehensive, and verified test data for onboarding a self-drive vehicle rental agency, premium SUV fleet operator, and airport chauffeur limousine service. It exercises:
- Vehicle Fleet Resources (
VEHICLE) & Inspection Handover Bay (SPACE): Modeling high-value motorized assets (Mahindra Thar 4x4 SUV, Toyota Innova Crysta MPV, and BMW 3 Series Sedan) alongside an airport terminal vehicle inspection and fast-track handover bay.
- Duration Unit in
Days & Hours: Showcasing daily multi-day rental models (Days) alongside hourly chauffeur-driven luxury packages (Hours).
- Multi-Slot Consecutive Day Rental Discounts: Enabling multi-day road trips (2 to 7 consecutive days) with progressive volume tier discounts.
- Vehicle Turnaround & Handover Sanitization: Mandatory 60-minute vehicle inspection, detailing wash, and fuel tank audit buffers between rental bookings.
- High-Readiness Airport Hub Operating Schedule: Operating 7 days a week from 06:00 AM to 11:30 PM accommodating early-morning flight departures and late-night red-eye arrivals.
2. Step-by-Step Onboarding Data
Step 1 of 5: Business Information
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Business Logo / Photo Upload |
Image Picker Card |
velocity_drive_logo.jpg (Aerodynamic silver tachometer speedometer needle wrapping around stylized titanium sports grille in electric midnight navy) |
Tap opens media picker. Renders 1:1 preview card with edit overlay. |
| Business Name |
Text Field (Single-line) |
Velocity Drive Self-Drive & Luxury Fleet Rentals |
49 characters. Valid ($\ge 2$ and $\le 100$). |
| Business Category |
Dropdown / Picker |
Car & Vehicle Rentals |
Contextualizes car rentals, self-drive, fleet, and chauffeur services. |
| Business Type |
Segmented Control |
Company |
Registered automotive rental enterprise. |
| Business Address |
Text Field / Geocomplete |
Bay 14, Commercial Terminal Hub, Near T2 Airport Road, Vile Parle East |
Prime location right adjacent to Chhatrapati Shivaji Maharaj International Airport (T2), Mumbai. |
| Auto-detect GPS / Pick on Map |
Action Buttons |
Latitude: 19.0980 Longitude: 72.8600 |
Pinned precisely at Terminal 2 Airport Road. Valid Indian coordinates. |
| Operating City |
Text Field (Single-line) |
Mumbai |
City string. |
| Mobile Number (Verified via Login) |
Phone Input (Read-only) |
+919820667788 |
Read-only input with verified green badge (✔). |
| Email ID (Optional) |
Email Text Field |
rentals@velocitydrive.in |
Valid fleet email. |
| Business Description (Optional) |
Text Area (Multi-line) |
Mumbai's premier airport-adjacent self-drive SUV and luxury car rental fleet. Featuring sanitized, GPS-tracked Mahindra Thar 4x4s, Toyota Innova Crysta 7-seaters, and BMW luxury sedans. Instant FASTag, comprehensive zero-dep insurance, unlimited kilometers options, and 24/7 airport terminal handover. |
303 characters ($\le 500$). |
| Language Preference |
Dropdown / Select |
English (Default) |
Platform language. |
| Time Zone |
Input Field / Display |
India Standard Time (IST) |
IANA Asia/Kolkata. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
Validates Step 1 fields, advances to Step 2. |
Step 2 of 5: Add Resource (Polymorphic Flow)
Add the following 4 realistic resources covering 3 distinct vehicles and 1 airport handover bay:
[ What does your customer book? ]
├── [○] 1. Vehicle / Equipment ──► Mahindra Thar 4x4 Hard-Top SUV (Auto, Diesel) #1 — PRIMARY
├── [○] 2. Vehicle / Equipment ──► Toyota Innova Crysta 7-Seater Luxury MPV #1
├── [○] 3. Vehicle / Equipment ──► BMW 3 Series Gran Limousine (Luxury Sedan) #1
└── [○] 4. Room / Space ──► Airport Terminal 2 Inspection & Handover Bay 1
Resource 1: Mahindra Thar 4x4 SUV (Vehicle / Equipment — PRIMARY)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[○] Vehicle / Equipment |
Activates vehicle fields. |
| Add Asset Photo (Optional) |
Photo Upload Button |
mahindra_thar_4x4.jpg |
Glossy Napoli Black Thar 4x4 with all-terrain tires and LED headlights parked in staging bay. |
| Vehicle / Equipment Name |
Text Field |
Mahindra Thar 4x4 Hard-Top SUV (Auto, Diesel) #1 |
Required. |
| Asset Type / Category |
Dropdown / Text |
Self-Drive 4x4 SUV |
Vehicle classification. |
| Identifier / Registration (Optional) |
Text Field |
MH-02-FE-8811 |
Official vehicle registration number. |
| Description / Specifications (Optional) |
Text Area |
2.2L mHawk diesel engine, 6-speed torque-converter automatic transmission, 4x4 mechanical transfer case with low range, hard-top roof, Apple CarPlay/Android Auto, and built-in roll-cage. |
Specs. |
| Primary Resource |
Switch / Toggle |
ON |
Fleet primary resource. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Active state. |
| Action |
Primary Button |
Tap Save Resource |
Saves Thar 4x4. |
Resource 2: Toyota Innova Crysta MPV (Vehicle / Equipment)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[○] Vehicle / Equipment |
Vehicle form. |
| Add Asset Photo (Optional) |
Photo Upload Button |
innova_crysta_fleet.jpg |
Pearl White Toyota Innova Crysta with captain leather seats and alloy wheels. |
| Vehicle / Equipment Name |
Text Field |
Toyota Innova Crysta 7-Seater Luxury MPV #1 |
Required. |
| Asset Type / Category |
Dropdown / Text |
Self-Drive / Chauffeur Multi-Utility MPV |
Vehicle classification. |
| Identifier / Registration (Optional) |
Text Field |
MH-02-GB-9922 |
License plate. |
| Description / Specifications (Optional) |
Text Area |
2.4L D-4D diesel engine, 7-seater configuration with middle-row pilot captain chairs, rear AC vents, large luggage boot space, and dual SRS airbags. |
Specs. |
| Primary Resource |
Switch / Toggle |
OFF |
Secondary vehicle. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Available for bookings. |
| Action |
Primary Button |
Tap Save Resource |
Saves Innova Crysta. |
Resource 3: BMW 3 Series Sedan (Vehicle / Equipment)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[○] Vehicle / Equipment |
Vehicle form. |
| Add Asset Photo (Optional) |
Photo Upload Button |
bmw_3series_limo.jpg |
Mineral White BMW 3 Series Gran Limousine with panoramic glass sunroof and cognac leather interior. |
| Vehicle / Equipment Name |
Text Field |
BMW 3 Series Gran Limousine (Luxury Sedan) #1 |
Required. |
| Asset Type / Category |
Dropdown / Text |
Luxury Chauffeur Sedan |
Category. |
| Identifier / Registration (Optional) |
Text Field |
MH-02-LUX-0033 |
Commercial luxury registration. |
| Description / Specifications (Optional) |
Text Area |
TwinPower Turbo petrol engine, extended wheelbase limousine rear legroom, Harman Kardon surround audio, ambient lighting, rear electric sunblinds, and chauffeur-driven protocol. |
Specs. |
| Primary Resource |
Switch / Toggle |
OFF |
Asset resource. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Available for bookings. |
| Action |
Primary Button |
Tap Save Resource |
Saves BMW 3 Series. |
Resource 4: Airport Handover Bay 1 (Room / Space)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[○] Room / Space |
Activates room/space fields. |
| Add Space / Room Photo (Optional) |
Photo Upload Button |
airport_handover_bay.jpg |
Covered, brightly lit parking inspection bay with check-in kiosk and digital damage inspection cameras. |
| Space / Room / Facility Name |
Text Field |
Airport Terminal 2 Inspection & Handover Bay 1 |
Required. |
| Capacity (Clients per slot) |
Number Input Field |
1 |
1 vehicle handover inspection at a time. |
| Space Type / Category |
Dropdown / Text |
Vehicle Inspection & Handover Bay |
Space classification. |
| Location / Room Identifier (Optional) |
Text Field |
Terminal 2 Hub - Bay 14 |
Identifier. |
| Description / Amenities (Optional) |
Text Area |
Brightly illuminated inspection bay equipped with high-resolution 360-degree digital body-scratch recording cameras, automated tire-pressure station, digital odometer reader, and customer agreement tablet desk. |
Bay amenities. |
| Primary Resource |
Switch / Toggle |
OFF |
Space resource. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Available. |
| Action |
Primary Button |
Tap Save Resource |
Saves Handover Bay. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
All 4 resources saved; advances to Step 3. |
Step 3 of 5: Services & Offerings
Configure the following 4 realistic vehicle rental offerings covering multi-day self-drive SUVs, family MPVs, chauffeur luxury sedans, and 24-hr airport passes:
[ Services & Offerings Portfolio ]
├── 1. Self-Drive SUV Daily Rental: Mahindra Thar 4x4 (1 Day slots | ₹4,500/day | Multi-Slot 2-7)
├── 2. Self-Drive Family MPV Daily Rental: Innova Crysta (1 Day slots | ₹5,500/day | Multi-Slot 2-7)
├── 3. Chauffeur-Driven Luxury Sedan: BMW 3 Series (8 Hours | ₹12,000 | Airport / Field 1:1)
└── 4. Airport Express 24-Hour Self-Drive Pass: Thar 4x4 (1 Day | ₹4,800 | At Venue 1:1)
Offering 1: Self-Drive SUV: Mahindra Thar 4x4 (Multi-Slot Consecutive by Days)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Self-Drive SUV Daily Rental: Mahindra Thar 4x4 |
Required. |
| Service Description |
Text Area (Multi-line) |
Daily self-drive rental of Mahindra Thar 4x4. Includes comprehensive bumper-to-bumper insurance, 300 km daily allowance (cumulative), active FASTag, 24/7 roadside assistance, and airport terminal handover. |
Daily self-drive details. |
| Service Photos (Optional) |
Multi-Image Picker |
thar_selfdrive_rental.jpg |
Customer receiving Thar 4x4 smart keys in front of clean black SUV. |
| Duration Unit |
Segmented Control |
Days |
Demonstrates Days duration unit! |
| Duration Value |
Number Input Field |
1 |
1 day per slot. |
| Fulfillment Mode |
Segmented Control |
At Venue |
Handover at Terminal 2 Bay 14. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated 1 vehicle per client. |
| Base Price (₹) |
Currency Input Field |
4,500 |
₹4,500 per day. |
| Buffer Time Before / After |
Dropdown Selector |
60 Mins |
60-min return inspection, vacuum, and wash buffer! |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Mahindra Thar 4x4 Hard-Top SUV (Auto, Diesel) #1
[✔] Airport Terminal 2 Inspection & Handover Bay 1 |
Thar 4x4 + Handover Bay. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
ON |
Multi-day road trip rentals enabled! |
| Minimum Consecutive Slots |
Stepper / Number Input |
2 |
Minimum 2 days weekend / getaway booking. |
| Maximum Consecutive Slots |
Stepper / Number Input |
7 |
Maximum 7 days road trip booking. |
| Multi-Slot Discount Tier |
Tiered Discount Table |
• 2 Slots: 5% Discount • 4 Slots: 10% Discount • 7 Slots: 15% Discount |
2 days = ₹8,550, 4 days = ₹16,200, 7 days = ₹26,775! |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 1. |
Offering 2: Self-Drive Family MPV: Innova Crysta (Multi-Slot Consecutive by Days)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Self-Drive Family MPV Daily Rental: Innova Crysta |
Required. |
| Service Description |
Text Area (Multi-line) |
Spacious 7-seater diesel automatic MPV ideal for family vacations to Lonavala, Goa, or Shirdi. Includes zero-dep coverage, unlimited km package option, pristine interior detailing, and Bluetooth connectivity. |
Family MPV details. |
| Service Photos (Optional) |
Multi-Image Picker |
innova_selfdrive_rental.jpg |
Family loading luggage into spacious boot of white Innova Crysta. |
| Duration Unit |
Segmented Control |
Days |
Days unit. |
| Duration Value |
Number Input Field |
1 |
1 day per slot. |
| Fulfillment Mode |
Segmented Control |
At Venue |
Handover at Bay 14. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated 1 vehicle. |
| Base Price (₹) |
Currency Input Field |
5,500 |
₹5,500 per day. |
| Buffer Time Before / After |
Dropdown Selector |
60 Mins |
Deep sanitization and mechanical checklist buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Toyota Innova Crysta 7-Seater Luxury MPV #1
[✔] Airport Terminal 2 Inspection & Handover Bay 1 |
Innova Crysta + Handover Bay. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
ON |
Multi-day road trips enabled! |
| Minimum Consecutive Slots |
Stepper / Number Input |
2 |
Minimum 2 days booking. |
| Maximum Consecutive Slots |
Stepper / Number Input |
7 |
Up to 7 days. |
| Multi-Slot Discount Tier |
Tiered Discount Table |
• 2 Slots: 5% Discount • 4 Slots: 10% Discount • 7 Slots: 15% Discount |
2 days = ₹10,450, 4 days = ₹19,800, 7 days = ₹32,725! |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 2. |
Offering 3: Chauffeur Luxury Sedan: BMW 3 Series (Hours Duration Unit)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Chauffeur-Driven Luxury Sedan: BMW 3 Series (8h / 80km) |
Required. |
| Service Description |
Text Area (Multi-line) |
8 hours / 80 km executive city travel with uniform-clad professional chauffeur. Includes airport meet-and-greet with placard, bottled water, phone chargers, daily newspaper, and seamless transit between corporate meetings. |
Chauffeur package details. |
| Service Photos (Optional) |
Multi-Image Picker |
bmw_chauffeur_service.jpg |
Chauffeur in black suit opening rear door of white BMW 3 Series outside 5-star hotel. |
| Duration Unit |
Segmented Control |
Hours |
Hours unit. |
| Duration Value |
Number Input Field |
8 |
8 hours duration block. |
| Fulfillment Mode |
Segmented Control |
Field / Home (You travel to customer) |
Chauffeur picks up at customer location / airport! |
| Service Coverage Radius |
Dropdown / Distance |
Within 40 km of Mumbai Airport |
Mumbai Metropolitan Region coverage. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated 1 executive client party. |
| Base Price (₹) |
Currency Input Field |
12,000 |
Flat 8h / 80km package (fuel & chauffeur included). |
| Buffer Time Before / After |
Dropdown Selector |
60 Mins |
Chauffeur repositioning and exterior detailing buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] BMW 3 Series Gran Limousine (Luxury Sedan) #1 |
BMW Sedan. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Standard single package. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 3. |
Offering 4: Airport Express 24-Hour Self-Drive Pass: Thar 4x4 (1 Day)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Airport Express 24-Hour Self-Drive Pass: Thar 4x4 |
Required. |
| Service Description |
Text Area (Multi-line) |
Fast-track 24-hour self-drive pass tailored for transit travelers arriving at Mumbai Airport. Pick up and return at T2 Terminal Bay 14 within 24 hours. Includes 200 km allowance and express paperless digital key release. |
Express 24-hr pass details. |
| Service Photos (Optional) |
Multi-Image Picker |
airport_express_thar.jpg |
Thar 4x4 parked in illuminated airport pickup lane at night. |
| Duration Unit |
Segmented Control |
Days |
Days unit. |
| Duration Value |
Number Input Field |
1 |
Exactly 1 day. |
| Fulfillment Mode |
Segmented Control |
At Venue |
Handover at Bay 14. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated 1 client. |
| Base Price (₹) |
Currency Input Field |
4,800 |
Express 24-hr premium rate. |
| Buffer Time Before / After |
Dropdown Selector |
60 Mins |
Express detailing and fuel check buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Mahindra Thar 4x4 Hard-Top SUV (Auto, Diesel) #1
[✔] Airport Terminal 2 Inspection & Handover Bay 1 |
Thar 4x4 + Handover Bay. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Single 24-hour pass. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 4. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
All 4 offerings saved; advances to Step 4. |
Step 4 of 5: Business Availability
Configure the 7-day schedule operating from 06:00 AM to 11:30 PM with midday fleet refueling/washing break:
| Day of Week |
Status |
Operating Hours |
Break / Split Interval |
Quick Chip Applied |
| Monday |
Open |
06:00 AM – 11:30 PM |
01:30 PM – 02:30 PM (Fleet Refuel & Wash Bay Cycle) |
Baseline configuration |
| Tuesday |
Open |
06:00 AM – 11:30 PM |
01:30 PM – 02:30 PM |
Applied via Mon → All Days |
| Wednesday |
Open |
06:00 AM – 11:30 PM |
01:30 PM – 02:30 PM |
Applied via Mon → All Days |
| Thursday |
Open |
06:00 AM – 11:30 PM |
01:30 PM – 02:30 PM |
Applied via Mon → All Days |
| Friday |
Open |
06:00 AM – 11:30 PM |
01:30 PM – 02:30 PM |
Applied via Mon → All Days |
| Saturday |
Open |
06:00 AM – 11:30 PM |
01:30 PM – 02:30 PM |
Peak weekend road trip departures |
| Sunday |
Open |
06:00 AM – 11:30 PM |
01:30 PM – 02:30 PM |
Peak weekend road trip departures |
Holiday Closures & Non-Operating Calendar
| Holiday / Observance Name |
Date |
Recurrence Rule |
Business Rationale |
| Republic Day |
26 Jan 2026 |
Annual Closure |
Fleet reserved for state transit |
| Holi Festival |
25 Mar 2026 |
Annual Floating |
Fleet closed (color damage protection) |
| Independence Day |
15 Aug 2026 |
Annual Closure |
High airport security restrictions |
| Gandhi Jayanti |
02 Oct 2026 |
Annual Closure |
National holiday |
| Diwali (Laxmi Pujan) |
01 Nov 2026 |
Annual Floating |
Traditional Vahan Pujan fleet ceremony |
Step 5 of 5: Final Review & Publish
Onboarding Summary Card Inspection
================================================================================
360 SERVICE HUB — BUSINESS ONBOARDING VERIFICATION
================================================================================
Business Profile:
• Legal / Trade Name : Velocity Drive Self-Drive & Luxury Fleet Rentals
• Operating Domain : 10_Pet_Care_Spiritual_Rentals / Car & Vehicle Rentals
• Structure : Company (Automotive Fleet Rental Enterprise)
• Coordinates : 19.0980, 72.8600 (T2 Airport Road, Vile Parle East, Mumbai)
• Contacts : +919820667788 | rentals@velocitydrive.in
Configured Resources (4 Total):
1. [VEHICLE] Mahindra Thar 4x4 Hard-Top SUV #1 — PRIMARY
2. [VEHICLE] Toyota Innova Crysta 7-Seater MPV #1
3. [VEHICLE] BMW 3 Series Gran Limousine Sedan #1
4. [SPACE] Airport Terminal 2 Handover Bay 1 (Cap: 1 Handover)
Configured Services & Offerings (4 Total):
1. Self-Drive SUV: Thar 4x4 (1 Day slots | ₹4,500/day | Multi-Slot 2-7 | 5-15% off)
2. Self-Drive MPV: Innova Crysta (1 Day slots | ₹5,500/day | Multi-Slot 2-7 | 5-15% off)
3. Chauffeur Luxury Sedan: BMW 3 Series (8h | ₹12,000 | Field/Airport | Cap: 1:1)
4. Airport Express 24-Hour Pass: Thar 4x4 (1 Day | ₹4,800 | Handover Bay | Cap: 1:1)
Operating Schedule:
• Mon – Sun : 06:00 AM – 11:30 PM (Break: 01:30 PM – 02:30 PM)
• Holidays : 5 Planned Closures
================================================================================
- Action: Tap
Publish Business.
- Result: Activates car rental agency on 360 SERVICE HUB discovery, initializes multi-day calendar booking, and enables airport terminal vehicle handovers.
3. Customer App End-to-End QA Testing Scenarios
+----------------------------------------------------------------------------------------------------+
| 360 SERVICE HUB VERIFICATION SUITE |
| CATEGORY: CAR & VEHICLE RENTALS |
+----+--------------------------------+-----------------------------------+--------------------------+
| # | Test Scenario | Execution Input | Expected System Outcome |
+----+--------------------------------+-----------------------------------+--------------------------+
| 1 | Multi-Day Consecutive Rental | Customer selects 4 consecutive | Total duration: 4 days. |
| | Discount Calculation | days for Mahindra Thar 4x4 SUV. | 10% discount applied: |
| | | | ₹16,200 charged vs ₹18K. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 2 | Minimum 2-Day Rental Rule | Customer attempts booking Thar | Validation prevents 1-day|
| | Enforcement | 4x4 for only 1 day on standard | booking; enforces minimum|
| | | road trip offering. | 2 consecutive days. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 3 | 60-Minute Vehicle Turnaround | Customer returns Innova Crysta at | Bay 14 & Innova blocked |
| | Buffer Lock | 11:00 AM. Next customer checks | till 12:00 PM for deep |
| | | vehicle availability. | wash; opens at 12:00 PM. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 4 | Parallel Fleet Rental | Customer A rents Thar 4x4 for | Both vehicles booked |
| | Concurrency Isolation | road trip. Customer B rents BMW 3 | independently without |
| | | Series for city chauffeur drive. | resource conflict. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 5 | Midday Wash Bay Breakout | Customer attempts booking vehicle | System displays 01:30 PM |
| | Window | handover at 02:00 PM on Friday. | - 02:30 PM as unavailable|
| | | | fleet refuel/wash break. |
+----+--------------------------------+-----------------------------------+--------------------------+