🧠 Business Onboarding Cookbook: Psychology & Mental Health Counseling
Category: Psychology & Counseling
Primary Domain: 02_Healthcare_Clinical_Wellness
Platform: 360 SERVICE HUB
1. Overview & Business Profile Context
This cookbook provides realistic, comprehensive, and verified test data for onboarding an ethical, confidential clinical psychology and mental health counseling collective. It exercises:
- The Classical "50-Minute Therapy Hour": Precise 50-minute clinical sessions followed by strict 10–15 minute therapist note-taking and emotional decompression buffers between clients.
- Acoustic Privacy Room (
SPACE) and Psychologist (PERSON) Pairing: Ensuring therapy sessions occur in soundproof, ambiently regulated consultation suites paired with licensed RCI Clinical Psychologists.
- Couples & Family Therapy Capacity: Multi-client capacity configurations ($N = 2$ for marital and relationship therapy) versus strictly confidential 1:1 individual psychotherapy.
- Multi-Slot Neuropsychological Assessment Blocks: Multi-slot consecutive booking enabled for psychometric testing (ADHD/Autism/Cognitive battery assessments requiring 2 continuous 50-minute blocks).
- Quiet Schedule Cadence: Monday to Saturday operating hours with tranquil mid-afternoon breaks to prevent therapist burnout.
2. Step-by-Step Onboarding Data
Step 1 of 5: Business Information
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Business Logo / Photo Upload |
Image Picker Card |
mindspace_clinic_logo.jpg (Tranquil pastel botanical emblem representing mental clarity and mindfulness) |
Tap opens media picker. Renders rounded preview card with edit overlay. |
| Business Name |
Text Field (Single-line) |
MindSpace Psychological Wellness & Psychotherapy Collective |
60 characters. Valid ($\ge 2$ and $\le 100$). |
| Business Category |
Dropdown / Picker |
Psychology & Counseling |
Sets clinical mental health privacy tags and taxonomy. |
| Business Type |
Segmented Control |
Company |
Multi-practitioner mental health clinic. |
| Business Address |
Text Field / Geocomplete |
Office 412, Fourth Floor, South Point Mall, Golf Course Road |
Quiet, discrete professional office complex. |
| Auto-detect GPS / Pick on Map |
Action Buttons |
Latitude: 28.4485
Longitude: 77.0984 |
Pinned precisely at South Point Mall, Gurugram. Valid Indian coordinates. |
| Operating City |
Text Field (Single-line) |
Gurugram |
City string. |
| Mobile Number (Verified via Login) |
Phone Input (Read-only) |
+919810998877 |
Read-only input with verified green badge (✔). |
| Email ID (Optional) |
Email Text Field |
support@mindspaceclinic.in |
Valid clinic administrative email. |
| Business Description (Optional) |
Text Area (Multi-line) |
Confidential, trauma-informed psychological counseling and psychotherapy clinic. Staffed by RCI-licensed clinical psychologists and certified psychotherapists specializing in Cognitive Behavioral Therapy (CBT), adult ADHD assessments, couples & marital counseling, anxiety, depression, and adolescent mental health. Discrete acoustic-insulated private consultation suites. |
390 characters ($\le 500$). |
| Language Preference |
Dropdown / Select |
English (Default) |
Operating language. |
| Time Zone |
Input Field / Display |
India Standard Time (IST) |
IANA Asia/Kolkata. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
Validates Step 1 fields, advances to Step 2. |
Step 2 of 5: Add Resource (Polymorphic Flow)
Add the following 4 realistic resources covering 2 clinical psychologists and 2 acoustically insulated consultation suites:
[ What does your customer book? ]
├── [●] 1. Team Member / Staff ──► Dr. Meenakshi Sundaram (Senior Clinical Psychologist - RCI Reg.)
├── [●] 2. Team Member / Staff ──► Mr. Ryan D'Souza (Couples & Gestalt Psychotherapist)
├── [○] 3. Room / Space ──► Serenity Consultation Suite A (Soundproof)
└── [○] 4. Room / Space ──► Harmony Family & Couples Suite B
Resource 1: Senior Clinical Psychologist (Team Member / Staff)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[●] Team Member / Staff |
Activates staff-specific fields. |
| Add Profile Photo (Optional) |
Avatar Upload Button |
dr_meenakshi_sundaram.jpg |
Calming, warm clinical headshot. |
| Full Name of Staff / Specialist |
Text Field |
Dr. Meenakshi Sundaram |
Required. |
| Role / Designation |
Text Field |
Senior Clinical Psychologist (M.Phil, Ph.D, RCI Licensed) |
Professional credentials. |
| Simultaneous Clients Handled |
Number Input Field |
1 |
Strictly 1-on-1 confidential therapy. |
| Mobile Number (For booking alerts) |
Phone Input Field |
9810998871 |
Alert phone for session reminders. |
| Gender |
Dropdown Selector |
Female |
Therapist gender. |
| Experience (Optional) |
Text Field |
14 Years |
Clinical experience. |
| Bio / Specialization (Optional) |
Text Area |
Specializes in Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), comprehensive Adult ADHD psychometric evaluations, OCD, and complex trauma recovery. |
Bio text. |
| Primary Resource |
Switch / Toggle |
ON |
Clinical director. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Available state. |
| Action |
Primary Button |
Tap Save Resource |
Saves Dr. Meenakshi Sundaram. |
Resource 2: Couples & Gestalt Psychotherapist (Team Member / Staff)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[●] Team Member / Staff |
Staff form. |
| Add Profile Photo (Optional) |
Avatar Upload Button |
ryan_dsouza.jpg |
Professional male counselor portrait. |
| Full Name of Staff / Specialist |
Text Field |
Mr. Ryan D'Souza |
Required. |
| Role / Designation |
Text Field |
Licensed Psychotherapist & Relationship Counselor (M.Sc, EFT Cert.) |
Specialization. |
| Simultaneous Clients Handled |
Number Input Field |
1 |
1 client session (individual or couple). |
| Mobile Number (For booking alerts) |
Phone Input Field |
9810998872 |
Alert phone number. |
| Gender |
Dropdown Selector |
Male |
Male therapist. |
| Experience (Optional) |
Text Field |
9 Years |
Clinical experience. |
| Bio / Specialization (Optional) |
Text Area |
Specializes in Emotionally Focused Therapy (EFT) for couples, premarital counseling, divorce navigation, burnout management, and existential therapy. |
Bio text. |
| Primary Resource |
Switch / Toggle |
OFF |
Secondary practitioner. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Active. |
| Action |
Primary Button |
Tap Save Resource |
Saves Mr. Ryan D'Souza. |
Resource 3: Serenity Consultation Suite A (Room / Space)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[○] Room / Space |
Activates room/space fields. |
| Add Space / Room Photo (Optional) |
Photo Upload Button |
suite_a_soundproof.jpg |
Soundproof therapy room with comfortable plush armchair, soft lighting, and white noise generator. |
| Space / Room / Facility Name |
Text Field |
Serenity Consultation Suite A (Soundproof) |
Required. |
| Capacity (Clients per slot) |
Number Input Field |
1 |
Strictly individual private space. |
| Space Type / Category |
Dropdown / Text |
Individual Psychotherapy Chamber |
Space type. |
| Location / Room Identifier (Optional) |
Text Field |
Fourth Floor - Room 412A |
Location identifier. |
| Description / Amenities (Optional) |
Text Area |
Double acoustic-insulated drywall (STC 55), active white noise sound masking, ergonomic therapist armchair, dimmable circadian lighting, and air purifier. |
Amenities. |
| Primary Resource |
Switch / Toggle |
OFF |
Space resource. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Available. |
| Action |
Primary Button |
Tap Save Resource |
Saves Suite A. |
Resource 4: Harmony Family & Couples Suite B (Room / Space)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Resource Type Master Selector |
Radio Card Group |
[○] Room / Space |
Room/space form. |
| Add Space / Room Photo (Optional) |
Photo Upload Button |
suite_b_couples.jpg |
Spacious therapy room with 3-seater sofa, soft rug, and neutral calming decor. |
| Space / Room / Facility Name |
Text Field |
Harmony Family & Couples Suite B |
Required. |
| Capacity (Clients per slot) |
Number Input Field |
2 |
Configured for couple/marital counseling. |
| Space Type / Category |
Dropdown / Text |
Couples & Family Therapy Suite |
Category. |
| Location / Room Identifier (Optional) |
Text Field |
Fourth Floor - Room 412B |
Identifier. |
| Description / Amenities (Optional) |
Text Area |
Designed for multi-person counseling with Italian leather loveseat sofa, sound dampening acoustic drapery, discrete side exit, and tissues/refreshments. |
Amenities. |
| Primary Resource |
Switch / Toggle |
OFF |
Facility space. |
| Active & Available for Bookings |
Switch / Toggle |
ON |
Available. |
| Action |
Primary Button |
Tap Save Resource |
Saves Suite B. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
All 4 resources saved; advances to Step 3. |
Step 3 of 5: Services & Offerings
Configure the following 4 realistic psychotherapy offerings covering individual, couples, psycho-diagnostic batteries, and group support:
[ Services & Offerings Portfolio ]
├── 1. Individual Psychotherapy & CBT Session (50 mins | ₹2,200 | In-Clinic)
├── 2. Couples & Relationship Therapy (60 mins | ₹3,200 | Multi-Seat N=2)
├── 3. Comprehensive Adult ADHD & Cognitive Assessment (50 mins slots | ₹3,000/slot | Multi-Slot 2)
└── 4. Mindfulness & Anxiety Management Support Group (60 mins | ₹800 | Multi-Seat N=8)
Offering 1: Individual Psychotherapy & CBT Session
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Individual Psychotherapy & CBT Session |
Required. |
| Service Description |
Text Area (Multi-line) |
Confidential one-on-one psychotherapy session utilizing Cognitive Behavioral Therapy, mindfulness, and psychodynamic inquiry to treat anxiety, depression, grief, work burnout, and emotional regulation challenges. |
Detailed description. |
| Service Photos (Optional) |
Multi-Image Picker |
therapy_room_session.jpg |
Calming therapy setting. |
| Duration Unit |
Segmented Control |
Minutes |
Minutes duration. |
| Duration Value |
Number Input Field |
50 |
Standard 50-minute clinical hour. |
| Fulfillment Mode |
Segmented Control |
At Venue |
In-clinic consultation. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Confidential individual therapy. |
| Base Price (₹) |
Currency Input Field |
2200 |
Flat fee in INR. |
| Buffer Time Before / After |
Dropdown Selector |
15 Mins |
Crucial decompression & clinical charting buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Dr. Meenakshi Sundaram
[✔] Mr. Ryan D'Souza
[✔] Serenity Consultation Suite A (Soundproof) |
Either therapist + Suite A. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Single session booking. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 1. |
Offering 2: Couples & Relationship Therapy (Group / Multi-Seat N=2)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Couples & Relationship Therapy |
Required. |
| Service Description |
Text Area (Multi-line) |
Specialized joint counseling for partners navigating communication impasses, trust rebuilding, emotional disconnect, or premarital alignment using Emotionally Focused Therapy (EFT). |
Clinical description. |
| Service Photos (Optional) |
Multi-Image Picker |
couples_counseling.jpg |
Couples seating in calming room. |
| Duration Unit |
Segmented Control |
Minutes |
Minutes. |
| Duration Value |
Number Input Field |
60 |
Full 60-minute joint session. |
| Fulfillment Mode |
Segmented Control |
At Venue |
In-clinic appointment. |
| Capacity Model |
Radio Selection |
[○] Group / Multi-Seat (Multiple clients share slot) |
Multi-client mode. |
| Session Batch Size / Max Seats |
Number Input Field |
2 |
2 partners in single appointment. |
| Base Price (₹) |
Currency Input Field |
3200 |
Joint session price for the couple. |
| Buffer Time Before / After |
Dropdown Selector |
15 Mins |
Charting buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Mr. Ryan D'Souza
[✔] Harmony Family & Couples Suite B |
Ryan D'Souza + Couples Suite B. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Single session. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 2. |
Offering 3: Comprehensive Adult ADHD & Cognitive Assessment (Multi-Slot Consecutive)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Comprehensive Adult ADHD & Cognitive Assessment |
Required. |
| Service Description |
Text Area (Multi-line) |
Standardized psychometric assessment battery (DIVA-5, WAIS-IV processing speed tests, executive functioning evaluation). Requires two continuous 50-minute testing blocks plus comprehensive written clinical report. |
Battery evaluation details. |
| Service Photos (Optional) |
Multi-Image Picker |
psychometric_tools.jpg |
Standardized assessment test kits. |
| Duration Unit |
Segmented Control |
Minutes |
Minutes. |
| Duration Value |
Number Input Field |
50 |
Base slot unit = 50 mins. |
| Fulfillment Mode |
Segmented Control |
At Venue |
In-clinic testing. |
| Capacity Model |
Radio Selection |
[●] 1:1 Appointment (One client per slot) |
Dedicated testing. |
| Base Price (₹) |
Currency Input Field |
3000 |
Base rate per 50-min testing unit. |
| Buffer Time Before / After |
Dropdown Selector |
20 Mins |
Test kit scoring buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Dr. Meenakshi Sundaram
[✔] Serenity Consultation Suite A (Soundproof) |
Licensed Psychologist + Suite A. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
ON |
Multi-slot mandatory. |
| Minimum Consecutive Slots |
Number Input Field |
2 (100 minutes total) |
Minimum 2 continuous blocks. |
| Maximum Consecutive Slots |
Number Input Field |
2 (100 minutes total) |
Fixed at 2 continuous blocks. |
| Volume Discount Tiers |
Data Table Input |
2 Slots: ₹5,400 (10% off ₹6,000 base) |
Assessment bundled discount. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 3. |
Offering 4: Mindfulness & Anxiety Management Support Group (Group / Multi-Seat)
| Field / UI Control |
Specification Type |
Exact Test Data Value |
Notes & UI Behavior |
| Service Name |
Text Field (Single-line) |
Mindfulness & Anxiety Management Support Group |
Required. |
| Service Description |
Text Area (Multi-line) |
Bi-weekly therapist-facilitated group process addressing social anxiety, somatic grounding techniques, and emotional resilience in a safe peer space. Capped at 8 participants. |
Support group details. |
| Service Photos (Optional) |
Multi-Image Picker |
support_group_circle.jpg |
Circular therapy seating arrangement. |
| Duration Unit |
Segmented Control |
Minutes |
Minutes. |
| Duration Value |
Number Input Field |
60 |
60-minute group session. |
| Fulfillment Mode |
Segmented Control |
At Venue |
In-clinic suite. |
| Capacity Model |
Radio Selection |
[○] Group / Multi-Seat (Multiple clients share slot) |
Multi-client mode. |
| Session Batch Size / Max Seats |
Number Input Field |
8 |
8 seats capacity. |
| Base Price (₹) |
Currency Input Field |
800 |
Flat price per participant seat. |
| Buffer Time Before / After |
Dropdown Selector |
20 Mins |
Participant transition buffer. |
| Resource Mapping |
Multi-Select Checkboxes |
[✔] Mr. Ryan D'Souza
[✔] Harmony Family & Couples Suite B |
Therapist + Suite B. |
| Multi-Slot Consecutive Booking |
Switch / Toggle |
OFF |
Single class. |
| Action |
Primary Button |
Tap Save Offering |
Saves Offering 4. |
| Navigation Action |
Primary Contained Button |
Tap Continue |
All 4 offerings saved; advances to Step 4. |
Step 4 of 5: Business Availability
7-Day Weekly Shift Grid
MindSpace operates Monday through Saturday from 10:00 AM to 08:00 PM. A 90-minute therapeutic decompression and peer supervision break is scheduled daily from 01:30 PM to 03:00 PM. Sunday is closed for clinician rest.
| Day of Week |
Status |
Operating Hours |
Break / Split Interval |
Quick Chip Applied |
| Monday |
Open |
10:00 AM – 08:00 PM |
01:30 PM – 03:00 PM |
Baseline configuration |
| Tuesday |
Open |
10:00 AM – 08:00 PM |
01:30 PM – 03:00 PM |
Applied via Mon → Weekdays |
| Wednesday |
Open |
10:00 AM – 08:00 PM |
01:30 PM – 03:00 PM |
Applied via Mon → Weekdays |
| Thursday |
Open |
10:00 AM – 08:00 PM |
01:30 PM – 03:00 PM |
Applied via Mon → Weekdays |
| Friday |
Open |
10:00 AM – 08:00 PM |
01:30 PM – 03:00 PM |
Applied via Mon → Weekdays |
| Saturday |
Open |
10:00 AM – 06:30 PM |
01:30 PM – 02:30 PM |
Weekend Saturday schedule |
| Sunday |
Closed |
— |
— |
Rest & self-care closure |
Holiday Closures & Non-Operating Calendar
| Holiday / Observance Name |
Date |
Recurrence Rule |
Business Rationale |
| Republic Day |
26 Jan 2026 |
Annual Closure |
National holiday |
| Holi Festival |
25 Mar 2026 |
Annual Floating |
Clinic closed |
| Independence Day |
15 Aug 2026 |
Annual Closure |
National holiday |
| Mahatma Gandhi Jayanti |
02 Oct 2026 |
Annual Closure |
National holiday |
| Diwali (Laxmi Pujan) |
01 Nov 2026 |
Annual Floating |
Clinic closed |
Step 5 of 5: Final Review & Publish
Onboarding Summary Card Inspection
================================================================================
360 SERVICE HUB — BUSINESS ONBOARDING VERIFICATION
================================================================================
Business Profile:
• Legal / Trade Name : MindSpace Psychological Wellness & Psychotherapy Collective
• Operating Domain : 02_Healthcare_Clinical_Wellness / Psychology & Counseling
• Structure : Company (Psychological Clinical Practice)
• Coordinates : 28.4485, 77.0984 (Golf Course Road, South Point Mall, Gurugram)
• Contacts : +919810998877 | support@mindspaceclinic.in
Configured Resources (4 Total):
1. [PERSON] Dr. Meenakshi Sundaram (Senior Clinical Psychologist) — PRIMARY
2. [PERSON] Mr. Ryan D'Souza (Licensed Psychotherapist & Relationship Counselor)
3. [SPACE] Serenity Consultation Suite A (Soundproof) (Cap: 1)
4. [SPACE] Harmony Family & Couples Suite B (Cap: 2)
Configured Services & Offerings (4 Total):
1. Individual Psychotherapy & CBT Session (50m | ₹2,200 | In-Clinic | Cap: 1:1)
2. Couples & Relationship Therapy (60m | ₹3,200 | In-Clinic | Cap: Multi-Seat N=2)
3. Comprehensive Adult ADHD & Cognitive Assessment (50m slots | ₹3,000/slot | Multi-Slot 2)
4. Mindfulness & Anxiety Management Support Group (60m | ₹800 | In-Clinic | Cap: Multi-Seat N=8)
Operating Schedule:
• Mon – Fri : 10:00 AM – 08:00 PM (Break: 01:30 PM – 03:00 PM)
• Saturday : 10:00 AM – 06:30 PM (Break: 01:30 PM – 02:30 PM)
• Sunday : Closed
• Holidays : 5 Planned Closures
================================================================================
- Action: Tap
Publish Business.
- Result: Transitions clinic status to
PUBLISHED / ACTIVE, locks in privacy-compliant slot booking pipelines, and publishes to 360 SERVICE HUB discovery.
3. Customer App End-to-End QA Testing Scenarios
+----------------------------------------------------------------------------------------------------+
| 360 SERVICE HUB VERIFICATION SUITE |
| CATEGORY: PSYCHOLOGY & COUNSELING |
+----+--------------------------------+-----------------------------------+--------------------------+
| # | Test Scenario | Execution Input | Expected System Outcome |
+----+--------------------------------+-----------------------------------+--------------------------+
| 1 | 50-Min Therapy Hour + 15m | Client books 50m therapy with | Booking spans 10:00 to |
| | Buffer Boundary Enforcement | Dr. Meenakshi from 10:00 to 10:50 | 10:50 AM. System enforces|
| | | AM. Check next available slot. | 15m buffer; next bookable|
| | | | slot opens at 11:05 AM. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 2 | Acoustic Chamber Conflict | Client A books Ryan D'Souza in | Ryan D'Souza is assigned |
| | Prevention | Suite A at 11:05 AM. Client B | to Suite A. Dr. Meenakshi|
| | | tries to book Dr. Meenakshi at | has no room available at |
| | | 11:05 AM for Suite A. | 11:05 AM; slot disabled. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 3 | Multi-Slot Psychometric Block | Patient selects ADHD Assessment. | Forces selection of 2 |
| | (2 Continuous 50m Slots) | System evaluates slot pair | continuous blocks (e.g., |
| | | availability. | 15:00-15:50 & 16:05-16:55|
| | | | or back-to-back blocks). |
| | | | Applies ₹5,400 rate. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 4 | Couples Suite Multi-Seat | Client books Couples Counseling | Generates single booking |
| | Verification (N=2 Seats) | for 2 persons at ₹3,200. | token holding 2 attendee |
| | | | seats in Suite B. |
+----+--------------------------------+-----------------------------------+--------------------------+
| 5 | Decompression Break Guard | Attempt booking an appointment at | System renders time slot |
| | (01:30 PM - 03:00 PM) | 02:00 PM on Wednesday. | disabled with "Break". |
+----+--------------------------------+-----------------------------------+--------------------------+
