⛳ Business Onboarding Cookbook: Virtual Golf Simulators & Driving Lounges

Category: Golf Simulators & Virtual Driving Ranges
Primary Domain: 04_Sports_Turfs_Venues
Platform: 360 SERVICE HUB

1. Overview & Business Profile Context

This cookbook provides realistic, comprehensive, and verified test data for onboarding a high-end indoor golf club and virtual simulator lounge. It exercises:

• High-Tech Simulator Bay (SPACE) Resource Allocation: Modeling 3 tournament-grade simulator bays equipped with dual-radar TrackMan 4 and high-speed photometric cameras.
• Dedicated Bay Rental vs. PGA Pro Swing Analysis (PERSON + SPACE): Demonstrating bay-only rental where groups of friends play virtual rounds on St Andrews or Pebble Beach, versus a 1-on-1 coaching session with a PGA-certified pro.
• Hourly Duration Engine with Multi-Slot Consecutive Booking Rules: 1-hour atomic slots, with multi-slot rules allowing golfers to book 2 to 4 consecutive hours (to complete full 9 or 18-hole rounds) with automated progressive discount tiers (10% off for 2 hours, 15% off for 3+ hours).
• Turnaround Sanitization & Sensor Recalibration Buffer: Enforcing a mandatory 15-minute buffer between player sessions for ball collection, surface sanitization, and optical tracker reset.
• Extended Luxury Operating Hours: Operating from 07:00 AM (for morning swing practice) until 11:00 PM at night.

2. Step-by-Step Onboarding Data

Step 1 of 5: Business Information

Step 2 of 5: Add Resource (Polymorphic Flow)

Add the following 4 realistic resources covering 3 virtual simulator bays and 1 certified PGA teaching professional:

[ What does your customer book? ]
 ├── [○] 1. Room / Space         ──► Bay 1: TrackMan 4 Signature Championship Bay
 ├── [○] 2. Room / Space         ──► Bay 2: TrackMan 4 Tour Studio Bay
 ├── [○] 3. Room / Space         ──► Bay 3: Full Swing Wide-Curved Screen Bay
 └── [●] 4. Team Member / Staff  ──► Rohan Bhasin (PGA Certified Teaching Professional)

Resource 1: Bay 1: TrackMan 4 Signature Championship Bay (Room / Space)

Resource 2: Bay 2: TrackMan 4 Tour Studio Bay (Room / Space)

Resource 3: Bay 3: Full Swing Wide-Curved Screen Bay (Room / Space)

Resource 4: PGA Teaching Professional (Team Member / Staff)

Step 3 of 5: Services & Offerings

Configure the following 4 realistic virtual golf offerings covering hourly bay hire, multi-slot 18-hole rounds, and 1:1 pro coaching:

[ Services & Offerings Portfolio ]
 ├── 1. Virtual Golf Simulator Bay Hire (Hours | 1 Hour | ₹2,200 | Bay 1:1 | Multi-Slot 2-4)
 ├── 2. Driving Range & Club Gapping Data Session (Hours | 1 Hour | ₹1,600 | Bay 1:1)
 ├── 3. 1-on-1 PGA Pro Swing Analysis & Coaching (60 mins | ₹4,500 | 1:1 Pro + Studio Bay)
 └── 4. Corporate & VIP Golf Lounge Party (Hours | 2 Hours | ₹5,500 | Bay 1:1)

Offering 1: Virtual Golf Simulator Bay Hire (Hours — Space 1:1 — Multi-Slot 2–4 Slots)

Offering 2: Driving Range & Club Gapping Data Session (Hours — Space 1:1)

Offering 3: 1-on-1 PGA Pro Swing Analysis & Coaching (Minutes — Staff + Space Compound)

Offering 4: Corporate & VIP Golf Lounge Party (Hours — Space 1:1 — 2 Hours)

Step 4 of 5: Availability & Working Hours

Configure weekly operational hours across all 7 days with extended golf simulator schedule:

Weekly Schedule Grid

Staff-Specific Availability Overlay

Advanced Operating Settings

Step 5 of 5: Booking Rules, Fulfillment & Policies

3. Five Deterministic End-to-End QA Test Scenarios

Scenario 1: Multi-Slot Consecutive 18-Hole Foursome Booking with Automated Discount

• Action: Customer books Bay 1: TrackMan 4 Signature Championship Bay for 3 consecutive hours (07:00 PM – 10:00 PM) on a Saturday evening.
• Expected Result:
  • Base price: $3 \times ₹2,200 = ₹6,600$.
  • Tiered discount rule fires: $3 \text{ slots} \implies 15% \text{ discount} = ₹990$.
  • Total checkout price: $₹5,610$.
  • Bay 1 is locked atomically from 07:00 PM to 10:00 PM, plus the 15-minute buffer until 10:15 PM.
  • Bay 2 and Bay 3 remain fully available for concurrent bookings.

Scenario 2: Compound Resource Concurrency Lock & Collision Defense

• Action: Customer A books 1-on-1 PGA Pro Swing Analysis & Coaching with Rohan Bhasin on Saturday at 10:00 AM – 11:00 AM. Simultaneously, Customer B attempts to book Bay 2: TrackMan 4 Tour Studio Bay for a simulator round at 10:30 AM – 11:30 AM.
• Expected Result:
  • Customer A's booking locks BOTH Rohan Bhasin and Bay 2 from 10:00 AM to 11:15 AM (including 15m buffer).
  • Customer B's query for Bay 2 at 10:30 AM is rejected as unavailable due to the active compound lock.
  • Customer B is presented with Bay 1 or Bay 3 as alternative available bays.

Scenario 3: Buffer Time Guardrail Verification

• Action: Customer books Virtual Golf Simulator Bay Hire on Bay 3 from 02:00 PM to 03:00 PM. A subsequent user attempts to book Bay 3 starting at 03:00 PM.
• Expected Result:
  • The booking engine injects a 15-minute turnover buffer from 03:00 PM to 03:15 PM.
  • The earliest available start time for the next booking on Bay 3 is 03:15 PM.

Scenario 4: Pro Working Hours and Rest Break Exclusion

• Action: Customer searches for a pro swing analysis session with Rohan Bhasin on a Monday, or at 01:30 PM on a Wednesday.
• Expected Result:
  • On Mondays, Rohan is marked as off duty; pro coaching service is completely unavailable.
  • On Wednesdays between 01:00 PM and 02:00 PM, Rohan's break window prevents slot generation.
  • Bay 2 remains available for unguided driving range practice if booked without the pro.

Scenario 5: Strict Cancellation Window Enforcement

• Action: Customer who booked a 2-hour party session for 08:00 PM attempts to cancel at 09:30 AM the same day (10.5 hours before the slot).
• Expected Result:
  • The cancellation cutoff is 12 hours.
  • System flags that the booking is within the late cancellation window ($10.5 < 12$ hours).
  • UI warns that a 50% late cancellation policy applies according to the merchant's configured onboarding terms.