🔐 Business Onboarding Cookbook: Escape Rooms & Mystery Adventures

Category: Escape Rooms & Mystery Adventures
Primary Domain: 04_Sports_Turfs_Venues
Platform: 360 SERVICE HUB

1. Overview & Business Profile Context

This cookbook provides realistic, comprehensive, and verified test data for onboarding an interactive escape room and cinematic mystery puzzle venue. It exercises:

• Themed Chamber Space Allocation with Group Capacity ($N=8$): Modeling immersive spatial rooms (SPACE) operating under either per-seat pooled capacity ($N$ individual tickets) or private exclusive chamber buyouts.
• Compound Live Scare Actor Orchestration (PERSON + SPACE): Demonstrating extreme immersion horror rooms where a trained live scare actor is atomically locked to the chamber for the duration of the 60-minute mission.
• Minutes Duration Engine with High Precision 60-Minute Game Clocks: Exact 60-minute gameplay intervals with a mandatory 15-minute game master puzzle reset buffer.
• Non-Linear Multi-Chamber Concurrency: Independent themed chambers operating simultaneously without audio bleed or scheduling cross-talk.
• High-Demand Mall Entertainment Operating Window: Operating from 11:00 AM to 11:00 PM across weekdays and weekends.

2. Step-by-Step Onboarding Data

Step 1 of 5: Business Information

Step 2 of 5: Add Resource (Polymorphic Flow)

Add the following 4 realistic resources covering 3 themed escape chambers and 1 senior game master / live actor:

[ What does your customer book? ]
 ├── [○] 1. Room / Space         ──► Chamber 1: Curse of the Pharaoh's Tomb (Egyptian Quest)
 ├── [○] 2. Room / Space         ──► Chamber 2: Cyber Heist: Vault 101 (Laser & Tech Quest)
 ├── [○] 3. Room / Space         ──► Chamber 3: The Haunted Asylum of 1920 (Live Actor Horror)
 └── [●] 4. Team Member / Staff  ──► Aakash Saxena (Senior Game Master & Theatrical Actor)

Resource 1: Chamber 1: Curse of the Pharaoh's Tomb (Room / Space — Group Capacity N=8)

Resource 2: Chamber 2: Cyber Heist: Vault 101 (Room / Space — Group Capacity N=8)

Resource 3: Chamber 3: The Haunted Asylum of 1920 (Room / Space — Group Capacity N=6)

Resource 4: Senior Game Master & Theatrical Actor (Team Member / Staff)

Step 3 of 5: Services & Offerings

Configure the following 4 realistic escape room offerings covering per-person shared tickets, private room buyouts, and live actor horror:

[ Services & Offerings Portfolio ]
 ├── 1. Curse of the Pharaoh's Tomb - Shared Player Ticket (60 mins | ₹800/ticket | Multi-Seat N=8)
 ├── 2. Curse of the Pharaoh's Tomb - Entire Chamber Private Buyout (60 mins | ₹5,500 | Space 1:1 Exclusive)
 ├── 3. Cyber Heist: Vault 101 - Shared Player Ticket (60 mins | ₹850/ticket | Multi-Seat N=8)
 └── 4. The Haunted Asylum of 1920 with Live Scare Actor (60 mins | ₹1,100/ticket | Multi-Seat N=6 Compound)

Offering 1: Curse of the Pharaoh's Tomb - Shared Player Ticket (Minutes — Multi-Seat N=8)

Offering 2: Curse of the Pharaoh's Tomb - Entire Chamber Private Buyout (Minutes — Space 1:1)

Offering 3: Cyber Heist: Vault 101 - Shared Player Ticket (Minutes — Multi-Seat N=8)

Offering 4: The Haunted Asylum of 1920 with Live Scare Actor (Minutes — Compound Room + Actor)

Step 4 of 5: Availability & Working Hours

Configure weekly operational hours suited for shopping mall footfalls:

Weekly Schedule Grid

Staff-Specific Availability Overlay

Advanced Operating Settings

Step 5 of 5: Booking Rules, Fulfillment & Policies

3. Five Deterministic End-to-End QA Test Scenarios

Scenario 1: Multi-Seat Incremental Capacity Depletion (Shared Group Tickets)

• Action: In Chamber 1: Curse of the Pharaoh's Tomb ($N=8$ seats) on Saturday at 03:00 PM – 04:00 PM:
  • Customer A books 3 single player tickets.
  • Customer B books 2 single player tickets.
• Expected Result:
  • After Customer A's booking, remaining seat counter reflects $8 - 3 = 5$ seats.
  • After Customer B's booking, remaining seat counter reflects $5 - 2 = 3$ seats.
  • A third customer attempting to book 4 tickets is rejected due to insufficient capacity ($4 > 3$), but an attempt to book 3 tickets succeeds, marking the slot as fully sold out ($0$ seats left).

Scenario 2: Mutual Exclusion Between Shared Tickets and Private Chamber Buyout

• Action: In Chamber 1 for the 06:00 PM – 07:00 PM slot, Customer A buys 1 shared ticket. Customer B then attempts to book Curse of the Pharaoh's Tomb - Private Chamber Buyout.
• Expected Result:
  • Because 1 seat is already sold in Chamber 1, the private buyout service (which requires all 8 seats to be vacant) detects partial occupancy.
  • The private buyout option for 06:00 PM is disabled / grayed out with the label: "Room partially booked by other players".

Scenario 3: Compound Resource Lock with Live Horror Actor

• Action: Customer books The Haunted Asylum of 1920 (With Live Scare Actor) for Saturday at 07:00 PM – 08:00 PM.
• Expected Result:
  • The booking engine establishes a compound lock across BOTH Chamber 3 and actor Aakash Saxena.
  • From 07:00 PM to 08:15 PM (including the 15-minute actor break and reset buffer), Aakash cannot be assigned to any other room or task.
  • On Mondays and Tuesdays (when Aakash is off duty), the Haunted Asylum service is marked unavailable for booking.

Scenario 4: Turnaround Reset Buffer Guardrail

• Action: A game in Chamber 2 ends at 01:00 PM. A customer attempts to book the same room starting at 01:05 PM.
• Expected Result:
  • The 15-minute buffer blocks the room from 01:00 PM to 01:15 PM while the Game Master resets lasers and secret compartments.
  • The next available start slot displayed on the UI is 01:15 PM.

Scenario 5: Strict Cancellation Window Enforcement

• Action: Customer holding 4 shared tickets for 05:00 PM attempts to cancel at 01:00 PM (4 hours before the slot).
• Expected Result:
  • Cancellation cutoff is configured at 6 hours.
  • System flags that the cancellation request was made within the 6-hour non-refundable window ($4 < 6$ hours).
  • Cancellation is processed without refund, and the 4 seats are restored to the inventory for other walk-in guests.