🎱 Business Onboarding Cookbook: Snooker & Billiards Parlors

Category: Snooker & Billiards Parlors
Primary Domain: 04_Sports_Turfs_Venues
Platform: 360 SERVICE HUB

1. Overview & Business Profile Context

This cookbook provides realistic, comprehensive, and verified test data for onboarding a tournament-standard snooker, English billiards, and American pool parlor. It exercises:

• Individual Match Table (SPACE) Allocation: Modeling full-sized 12ft English tournament snooker tables with heated Italian slate and 9ft American slate pool tables operating in parallel.
• Dedicated Table Hire vs. National Cueist Masterclass (PERSON + SPACE): Demonstrating customer table rental for competitive frames versus 1-on-1 cue action and break-building coaching.
• Hourly Duration Engine with Consecutive Frame Multi-Slot Discounts: 1-hour atomic booking slots with multi-slot rules allowing players to reserve 2 to 4 consecutive hours (to complete best-of-5 or best-of-7 match frames) with tiered pricing (10% off for 2 hours, 15% off for 3+ hours).
• Table Maintenance & Cloth Brushing Buffer: Enforcing a mandatory 10-minute turnaround buffer between players for directional baize brushing, hot slate iron blocking, and Aramith resin ball polish.
• Late-Night Entertainment Operational Schedule: Operating continuously from 10:00 AM through 01:00 AM past midnight to serve cue sports enthusiasts and corporate leagues.

2. Step-by-Step Onboarding Data

Step 1 of 5: Business Information

Step 2 of 5: Add Resource (Polymorphic Flow)

Add the following 4 realistic resources covering 2 tournament 12ft snooker tables, 1 American pool table, and 1 national cue coach:

[ What does your customer book? ]
 ├── [○] 1. Room / Space         ──► Table 1: Riley Aristocrat 12ft Snooker Table (Match Arena)
 ├── [○] 2. Room / Space         ──► Table 2: Xingpai Match 12ft Snooker Table (Club Arena)
 ├── [○] 3. Room / Space         ──► Table 3: Brunswick Gold Crown 9ft American Pool Table
 └── [●] 4. Team Member / Staff  ──► Shabbir Ahmed (National Snooker Coach & Ex-State Champion)

Resource 1: Table 1: Riley Aristocrat 12ft Snooker Table (Room / Space)

Resource 2: Table 2: Xingpai Match 12ft Snooker Table (Room / Space)

Resource 3: Table 3: Brunswick Gold Crown 9ft American Pool Table (Room / Space)

Resource 4: National Cue Sports Coach (Team Member / Staff)

Step 3 of 5: Services & Offerings

Configure the following 4 realistic cue sports offerings covering hourly table rentals, match frames, and 1:1 coaching:

[ Services & Offerings Portfolio ]
 ├── 1. 12ft Tournament Snooker Table Hourly Hire (Hours | 1 Hour | ₹450 | Table 1:1 | Multi-Slot 2-4)
 ├── 2. 9ft American Pool Table Hourly Hire (Hours | 1 Hour | ₹350 | Table 1:1 | Multi-Slot 2-4)
 ├── 3. 1-on-1 Snooker Cue Action & Stance Masterclass (60 mins | ₹1,200 | 1:1 Coach + Table 1)
 └── 4. Best-of-7 Snooker Match Frame Block (Hours | 3 Hours | ₹1,150 | Table 1:1)

Offering 1: 12ft Tournament Snooker Table Hourly Hire (Hours — Space 1:1 — Multi-Slot 2–4 Slots)

Offering 2: 9ft American Pool Table Hourly Hire (Hours — Space 1:1 — Multi-Slot 2–4 Slots)

Offering 3: 1-on-1 Snooker Cue Action & Stance Masterclass (Minutes — Compound Coach + Table)

Offering 4: Best-of-7 Snooker Match Frame Block (Hours — Space 1:1 — 3 Hours)

Step 4 of 5: Availability & Working Hours

Configure weekly operational hours spanning late afternoon into late night past midnight:

Weekly Schedule Grid

Staff-Specific Availability Overlay

Advanced Operating Settings

Step 5 of 5: Booking Rules, Fulfillment & Policies

3. Five Deterministic End-to-End QA Test Scenarios

Scenario 1: Multi-Slot Consecutive 2-Hour Snooker Match with Tiered Discount

• Action: Customer books Table 1: Riley Aristocrat 12ft Snooker Table for 2 consecutive hours (08:00 PM – 10:00 PM) on a Friday evening.
• Expected Result:
  • Base price: $2 \times ₹450 = ₹900$.
  • Tiered discount rule fires: $2 \text{ slots} \implies 10% \text{ discount} = ₹90$.
  • Total checkout price: $₹810$.
  • Table 1 is locked atomically from 08:00 PM to 10:00 PM, plus the 10-minute buffer until 10:10 PM.
  • Table 2 remains fully bookable for other players.

Scenario 2: Compound Resource Concurrency Lock & Collisions

• Action: Customer A books 1-on-1 Snooker Cue Action & Stance Masterclass with Coach Shabbir Ahmed on Wednesday at 04:00 PM – 05:00 PM. Concurrently, Customer B attempts to book Table 1 for casual play at 04:30 PM.
• Expected Result:
  • Customer A's lesson places a compound exclusive lock on BOTH Shabbir Ahmed and Table 1.
  • Customer B's query for Table 1 at 04:30 PM is rejected.
  • The booking UI routes Customer B to Table 2: Xingpai Match 12ft Snooker Table, which is free.

Scenario 3: Turnaround Baize Ironing Buffer Verification

• Action: Customer books 9ft American Pool Table Hourly Hire on Table 3 from 05:00 PM to 06:00 PM. A subsequent customer attempts to book Table 3 starting precisely at 06:00 PM.
• Expected Result:
  • The engine interposes a 10-minute turnaround buffer (06:00 PM – 06:10 PM) for cloth dusting and ball racking.
  • The earliest available slot presented to the next customer is 06:10 PM.

Scenario 4: Late-Night Operational Boundary Crossing Midnight

• Action: Customer queries availability for Table 2 on Saturday night for 11:30 PM to 12:30 AM (past midnight).
• Expected Result:
  • Since closing time is configured as 01:00 AM (Next Day), the booking engine successfully returns 11:30 PM – 12:30 AM as a valid slot.
  • A query for 12:30 AM – 01:30 AM is rejected because the slot duration plus buffer crosses the 01:00 AM closing boundary.

Scenario 5: Cancellation Within Cutoff Policy Verification

• Action: Customer with a booking for 09:00 PM attempts to cancel at 06:30 PM (2.5 hours before slot).
• Expected Result:
  • Cancellation cutoff is configured at 4 hours.
  • System identifies that $2.5 < 4$ hours.
  • UI displays late cancellation alert that cancellation fee applies and no online refund will be credited per parlor policy.